Support A2Billing :

provided by Star2Billing S.L.

Support A2Billing :
It is currently Wed Sep 19, 2018 1:45 pm
VoIP Billing solution


All times are UTC




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: WANT IVR TO PROMPT USER FOR PIN ON EACH CALL
PostPosted: Mon Sep 30, 2013 5:33 pm 
Offline

Joined: Thu Jul 11, 2013 9:05 pm
Posts: 13
I am using an ATA sip client with A2B and would like the IVR to prompt user for a PIN each call attempt. How would go about doing this?


Top
 Profile  
 
 Post subject: Re: WANT IVR TO PROMPT USER FOR PIN ON EACH CALL
PostPosted: Tue Oct 01, 2013 8:47 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Delete the contents of the account code field and reload asterisk.

This will mean that the SIP client is not authenticated, and a PIN should be prompted for.

Joe


Top
 Profile  
 
 Post subject: Re: WANT IVR TO PROMPT USER FOR PIN ON EACH CALL
PostPosted: Tue Oct 01, 2013 2:45 pm 
Offline

Joined: Thu Jul 11, 2013 9:05 pm
Posts: 13
The account code field is located where? In the client or customer setup? Also when you say "reload asterisk", is that the same as reloading the .conf files?


Top
 Profile  
 
 Post subject: Re: WANT IVR TO PROMPT USER FOR PIN ON EACH CALL
PostPosted: Tue Oct 01, 2013 3:00 pm 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
in VoIP settings under Customers in the Admin pages

yes, it's the same as reloading the conf files.


Top
 Profile  
 
 Post subject: Re: WANT IVR TO PROMPT USER FOR PIN ON EACH CALL
PostPosted: Tue Oct 01, 2013 4:52 pm 
Offline

Joined: Thu Jul 11, 2013 9:05 pm
Posts: 13
Made changes, but still no IVR (still getting a dial tone, but call does not terminate).


Top
 Profile  
 
 Post subject: Re: WANT IVR TO PROMPT USER FOR PIN ON EACH CALL
PostPosted: Wed Oct 02, 2013 8:01 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

The logs will provide a clue as to what is going wrong, but make sure you are answering the call.

Joe


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 
Hosted Voice Broadcast


All times are UTC


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group