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 Post subject: Delete CID based on account balance
PostPosted: Fri Mar 28, 2014 4:39 pm 
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Joined: Fri Mar 28, 2014 4:13 pm
Posts: 2
Hello,

This is my first post. I searched and was unable to find what I am looking for so forgive me if this is on another forum.

I am running A2B 1.9.4 on freepbx 2.11.

I use A2billing as a prepaid card service as well as I have enabled the feature that auto-links the user CID with the account the first time the user enters the account # into the system IVR.

When a user uses all the credit or it is too low to make calls, the user must buy a new card. We do not allow account recharges.

Here is the problem: when the user dials the system, their CID is still attached to the exhausted card and does not allow them to use or add a new one. Is there a feature where the CID is auto deleted based on account balance or perhaps some way the user can add another account? I am actually open to anything as long as the user's CID is not blocked by a low balance account. Thanks for your help.


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 Post subject: Re: Delete CID based on account balance
PostPosted: Mon Mar 31, 2014 10:11 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

There is a setting in the agi-conf which if the balance is below the minimum credit to call, then you can prompt for a PIN, and the caller ID will be moved to the new card. So enable this setting, and also increase the value of minimum credit to call above 0.

Joe


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 Post subject: Re: Delete CID based on account balance
PostPosted: Mon Mar 31, 2014 1:29 pm 
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Joined: Fri Mar 28, 2014 4:13 pm
Posts: 2
Awesome, is it the this key: min_credit_2call under agi-conf1?

Also, once the user adds a new card, will the system allow the user to consume the rest of the balance from the first card before starting the second?


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