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 Post subject: Duration on the Customer invoice page
PostPosted: Mon Mar 26, 2007 3:30 am 
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Joined: Mon Mar 26, 2007 3:21 am
Posts: 29
I have the rate with 60 sec increment because I am being charged the same by the provider. it does the calculation correctly but on the customer interface it shows the exact minute and seconds and also show the amount base on the 60 sec increment. Can someone help me with that.
thanks


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 Post subject: Re: Duration on the Customer invoice page
PostPosted: Thu Mar 29, 2007 11:54 am 
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Joined: Mon Mar 26, 2007 3:21 am
Posts: 29
globaltech wrote:
I have the rate with 60 sec increment because I am being charged the same by the provider. it does the calculation correctly but on the customer interface it shows the exact minute and seconds and also show the amount base on the 60 sec increment. Can someone help me with that.
thanks



Has anyone has an input on the above problem.
thank you


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 Post subject:
PostPosted: Thu Mar 29, 2007 2:30 pm 
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Joined: Tue Jun 06, 2006 12:14 pm
Posts: 685
Location: florida
How is that a problem?

I know you bill in full minute increment.
I talk for 1 minute, 20 seconds.

I am billed for 2 minutes.

So what's the problem?


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 Post subject:
PostPosted: Mon Apr 02, 2007 1:40 am 
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Joined: Mon Mar 26, 2007 3:21 am
Posts: 29
krzykat wrote:
How is that a problem?

I know you bill in full minute increment.
I talk for 1 minute, 20 seconds.

I am billed for 2 minutes.

So what's the problem?


it is not a major problem. To avoid argument if it was showing 2 minutes instead of 1minute 2 sec it would look better and the customer would not ask question when he looks at the billing on his account history


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