Phone Number as Card Alias

broadbandvoice · **Posted:** Sun Jun 22, 2008 1:39 pm

I am starting to use customers Phone numbers as their card alias, this will help them remember.

Is it a good idea or bad idea? Its a pilot project and depending on how well it goes, I can write a script to replace the usernames with first callerIds in the system.

stavros · **Posted:** Sun Jun 22, 2008 3:41 pm

I don't think it's a bad idea. To make a SIP/IAX buddy call, users must share their card aliases with one another anyway.

broadbandvoice · **Posted:** Sun Jun 22, 2008 4:02 pm

Thanks. That make it easier on Customers.

hrehm · **Joined:** Fri Jan 25, 2008 1:11 pm **Posts:** 3

I'm doing exactly that since 1 year and the Users (or better the Hotline) are appreciating that. This in combination with the automatic password recovery via email drops calls about lost usernames/passwords nearly down to zero.

Heiko

osi · **Joined:** Tue Oct 14, 2008 9:57 am **Posts:** 1

I have no word to say thata amazing you solve my big problem

hightech316 · **Joined:** Fri May 08, 2009 4:46 pm **Posts:** 4

I also have been trying to do the same thing. Can someone point me in the right direction, I'm not too familiar with php :shock:

thanks

cg180759 · **Posted:** Tue Jun 23, 2009 8:40 pm

plz, plz plz... yeah share the code on how do that...

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Phone Number as Card Alias

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