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 Post subject: Unable to Forward DID to international number
PostPosted: Thu May 26, 2011 11:33 pm 
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Joined: Fri Aug 03, 2007 7:35 pm
Posts: 8
Location: NY
Hi, in the customer interface, when i try to forward the DID to an international number, ie 011507XXXXXXXX, the 0 gets chopped off.

So 011507XXXXXXXX will look like 11507XXXXXXXX after I save the settings.

If I try a US number it works fine. I put 1516XXXXXXX and it shows up correct after I save it.


Thanks Guys


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 Post subject: Re: Unable to Forward DID to international number
PostPosted: Fri May 27, 2011 7:14 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

If you have your rates in international format, e.g. without the leading 00 or 011, and then put in number in to forward without the international prefix, it should work for you.

If your carrier needs a 011, you can always add it back at the trunk.

Joe


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 Post subject: Re: Unable to Forward DID to international number
PostPosted: Fri May 27, 2011 1:06 pm 
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Joined: Fri Aug 03, 2007 7:35 pm
Posts: 8
Location: NY
Hi, thanks for the reply. Is this behavior by design? That would work but I would like to make it uniform for the user. Ie they use the same format (with 011) in the customer UI that they use to call international from their phones. I would like to avoid creating another set of rates.

Also, this behavior is not true via the Admin UI, I can add the 011 via the admin UI.


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 Post subject: Re: Unable to Forward DID to international number
PostPosted: Thu Jun 02, 2011 2:56 pm 
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Joined: Sun Mar 12, 2006 2:49 pm
Posts: 954
Location: Barcelona
This has been fixed, you can try on 1.9.4
Yours,
/Areski


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 Post subject: Re: Unable to Forward DID to international number
PostPosted: Thu Jun 02, 2011 5:41 pm 
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Joined: Fri Aug 03, 2007 7:35 pm
Posts: 8
Location: NY
thank you


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