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 Post subject: How to give back a code, without picking up the call
PostPosted: Thu Jan 15, 2015 8:44 am 
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Joined: Thu Jan 15, 2015 8:29 am
Posts: 2
My problem is that when there's an incoming call in a2billing, and we want to give back a code (busy, temporarily unavailable, etc), a2billing picks up the call and then it says for example that 'the user is temporarily unavailable'. I don't want that, because that way the call has a duration, and will cost a certain amount of money.

Any idea how could I fix this? What sould I do, where should I search for the settings?


On outgoing calls, how can I set the SIP providers early media to be accepted? For example 'this number is not found, please check the number and try again', etc.

Thanks in advance.


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 Post subject: Re: How to give back a code, without picking up the call
PostPosted: Thu Jan 15, 2015 9:46 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

In respect of your point 1, you should not answer the call either in dialplan or in the AGI-Conf, this will solve your issue.

Joe


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 Post subject: Re: How to give back a code, without picking up the call
PostPosted: Mon Jan 26, 2015 12:10 pm 
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Joined: Thu Jan 15, 2015 8:29 am
Posts: 2
My problem has been solved: I had to disable 'Answer' in the SQL (answer_call=no).


But now I have another question: if someone call a number that is not in the database, how can I give back 'Not found' instead of 'Decline'?

Thanks in advance.


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