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 Post subject: problem dialing out
PostPosted: Thu Mar 19, 2015 9:22 pm 
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Joined: Sat Jun 28, 2014 10:26 am
Posts: 11
Hi folks,

I have a problem that I need your help with.

Basically the setup is like this. I have a a2b server, and seperate client pbx-es that my phones are connected to. When a client picks up the phone, the client pbx routes the call to a2b, which will search for an appropriate rate and will then pass the call forward. Pretty straight forward I would assume.

except that it doesn't work!

Here's my debug output. I hope that anyone of you has a bright idea that solves my problem.

==================================
a2billing*CLI>
== Using SIP RTP CoS mark 5
-- Executing [[email protected]:1] Answer("SIP/6755861356-0000000b", "") in new stack [number removed]
-- Executing [[email protected]:2] Wait("SIP/6755861356-0000000b", "1") in new stack [number removed]
-- Executing [[email protected]:3] AGI("SIP/6755861356-0000000b", "a2billing.php,1") in new stack [number removed]
-- Launched AGI Script /usr/share/asterisk/agi-bin/a2billing.php
a2billing.php,1: file:Class.A2Billing.php - line:590 - uniqueid: - A2Billing AGI internal configuration:
a2billing.php,1: file:Class.A2Billing.php - line:591 - uniqueid: - Array
a2billing.php,1: (
a2billing.php,1: [dialcommand_param_call_2did] => |60|HiL(%timeout%:61000:30000)
a2billing.php,1: [description] => agi-config
a2billing.php,1: [asterisk_version] => 1_11
a2billing.php,1: [answer_call] => 0
a2billing.php,1: [play_audio] => 0
a2billing.php,1: [say_goodbye] => 0
a2billing.php,1: [play_menulanguage] => 0
a2billing.php,1: [force_language] => EN
a2billing.php,1: [intro_prompt] =>
a2billing.php,1: [min_credit_2call] => 0
a2billing.php,1: [min_duration_2bill] => 0
a2billing.php,1: [notenoughcredit_cardnumber] => 0
a2billing.php,1: [notenoughcredit_assign_newcardnumber_cid] => 0
a2billing.php,1: [use_dnid] => 1
a2billing.php,1: [no_auth_dnid] => Array
a2billing.php,1: (
a2billing.php,1: [0] => 2400
a2billing.php,1: [1] => 2300
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [number_try] => 1
a2billing.php,1: [force_callplan_id] =>
a2billing.php,1: [say_balance_after_auth] => 0
a2billing.php,1: [say_balance_after_call] => 0
a2billing.php,1: [say_rateinitial] => 0
a2billing.php,1: [say_timetocall] => 0
a2billing.php,1: [auto_setcallerid] => 0
a2billing.php,1: [force_callerid] =>
a2billing.php,1: [cid_sanitize] => No
a2billing.php,1: [cid_enable] => 0
a2billing.php,1: [cid_askpincode_ifnot_callerid] => 0
a2billing.php,1: [failover_lc_prefix] => 0
a2billing.php,1: [cid_auto_assign_card_to_cid] => 0
a2billing.php,1: [callerid_authentication_over_cardnumber] => 0
a2billing.php,1: [sip_iax_friends] => 0
a2billing.php,1: [sip_iax_pstn_direct_call_prefix] => 555
a2billing.php,1: [sip_iax_pstn_direct_call] => 0
a2billing.php,1: [ivr_voucher] => 0
a2billing.php,1: [ivr_voucher_prefix] => 8
a2billing.php,1: [jump_voucher_if_min_credit] => 0
a2billing.php,1: [dialcommand_param] => |180|HRrL(%timeout%:61000:30000)
a2billing.php,1: [dialcommand_param_sipiax_friend] => |60|HiL(3600000:61000:30000)
a2billing.php,1: [switchdialcommand] => 0
a2billing.php,1: [failover_recursive_limit] => 2
a2billing.php,1: [maxtime_tocall_negatif_free_route] => 5400
a2billing.php,1: [send_reminder] => 0
a2billing.php,1: [record_call] => 0
a2billing.php,1: [monitor_formatfile] => gsm
a2billing.php,1: [agi_force_currency] =>
a2billing.php,1: [currency_association] => Array
a2billing.php,1: (
a2billing.php,1: [0] => eur:euro
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [local_dialing_addcountryprefix] => 1
a2billing.php,1: [max_call_call_2_did] => 3600
a2billing.php,1: [file_conf_enter_destination] => prepaid-enter-dest
a2billing.php,1: [conf_order_menulang] => en
a2billing.php,1: [callback_bill_1stleg_ifcall_notconnected] => 0
a2billing.php,1: [international_prefixes] => Array
a2billing.php,1: (
a2billing.php,1: [0] => 00
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [extracharge_did] => Array
a2billing.php,1: (
a2billing.php,1: [0] => 1800
a2billing.php,1: [1] => 1900
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [extracharge_fee] => Array
a2billing.php,1: (
a2billing.php,1: [0] => 0
a2billing.php,1: [1] => 0
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [extracharge_buyfee] => Array
a2billing.php,1: (
a2billing.php,1: [0] => 0
a2billing.php,1: [1] => 0
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [maxtime_tounlimited_calls] => 5400
a2billing.php,1: [maxtime_tofree_calls] => 5400
a2billing.php,1: [callplan_deck_minute_threshold] =>
a2billing.php,1: [disable_announcement_seconds] => 1
a2billing.php,1: [currency_cents_association] => Array
a2billing.php,1: (
a2billing.php,1: [0] => eur:prepaid-cents
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [verbosity_level] => 4
a2billing.php,1: [logging_level] => 3
a2billing.php,1: [dial_balance_reservation] => 0.25
a2billing.php,1: [callerid_update] => 0
a2billing.php,1: [cid_auto_create_card] => 0
a2billing.php,1: [cid_auto_create_card_len] => 10
a2billing.php,1: [cid_auto_create_card_typepaid] => PREPAID
a2billing.php,1: [cid_auto_create_card_credit] => 0
a2billing.php,1: [cid_auto_create_card_credit_limit] => 0
a2billing.php,1: [cid_auto_create_card_tariffgroup] => 1
a2billing.php,1: [busy_timeout] => 1
a2billing.php,1: [callback_reduce_balance] => 1
a2billing.php,1: [ivr_enable_locking_option] => 0
a2billing.php,1: [ivr_enable_account_information] => 0
a2billing.php,1: [ivr_enable_ivr_speeddial] => 0
a2billing.php,1: [play_rate_cents_if_lower_one] => 0
a2billing.php,1: [callback_beep_to_enter_destination] => 0
a2billing.php,1: [cid_prompt_callback_confirm_phonenumber] => 0
a2billing.php,1: [lcr_mode] => 0
a2billing.php,1: [logger_enable] => 1
a2billing.php,1: [log_file] => /var/log/a2billing/a2billing.log
a2billing.php,1: [dialcommand_param_call_2did ] => |30|HL(3600000:61000:30000)
a2billing.php,1: [currency_association_internal] => Array
a2billing.php,1: (
a2billing.php,1: [eur] => euro
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [currency_cents_association_internal] => Array
a2billing.php,1: (
a2billing.php,1: [eur] => prepaid-cents
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: [file_conf_enter_menulang] => prepaid-menulang
a2billing.php,1: [ivr_voucher_prefixe] => 8
a2billing.php,1: [cheat_on_announcement_time] => 0
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: file:a2billing.php - line:117 - uniqueid: - IDCONFIG : 1
a2billing.php,1: file:a2billing.php - line:118 - uniqueid: - MODE : standard
a2billing.php,1: file:a2billing.php - line:130 - uniqueid: - AGI Request:
a2billing.php,1: Array
a2billing.php,1: (
a2billing.php,1: [agi_request] => a2billing.php
a2billing.php,1: [agi_channel] => SIP/6755861356-0000000b
a2billing.php,1: [agi_language] => en
a2billing.php,1: [agi_type] => SIP
a2billing.php,1: [agi_uniqueid] => 1426797432.81
a2billing.php,1: [agi_version] => 1.8.13.1~dfsg1-3+deb7u3
a2billing.php,1: [agi_callerid] => 210
a2billing.php,1: [agi_calleridname] => 210
a2billing.php,1: [agi_callingpres] => 0
a2billing.php,1: [agi_callingani2] => 0
a2billing.php,1: [agi_callington] => 0
a2billing.php,1: [agi_callingtns] => 0
a2billing.php,1: [agi_dnid] => xxxxxxxxxxx [number changed]
a2billing.php,1: [agi_rdnis] => unknown
a2billing.php,1: [agi_context] => a2billing
a2billing.php,1: [agi_extension] => xxxxxxxxxxx [number changed]
a2billing.php,1: [agi_priority] => 3
a2billing.php,1: [agi_enhanced] => 0.0
a2billing.php,1: [agi_accountcode] => 6755861356
a2billing.php,1: [agi_threadid] => 140298332931840
a2billing.php,1: [agi_arg_1] => 1
a2billing.php,1: )
a2billing.php,1:
a2billing.php,1: file:a2billing.php - line:131 - uniqueid: - [INFO : A2Billing - v2.0.16]
a2billing.php,1: file:Class.A2Billing.php - line:748 - uniqueid:1426797432.81 - get_agi_request_parameter = 210 ; SIP/6755861356-0000000b ; 1426797432.81 ; 6755861356 ; xxxxxxxxxx [number removed]
a2billing.php,1: file:a2billing.php - line:169 - uniqueid:1426797432.81 - [NO ANSWER CALL]
a2billing.php,1: file:Class.A2Billing.php - line:662 - uniqueid:1426797432.81 - FORCE LANGUAGE : EN
a2billing.php,1: file:Class.A2Billing.php - line:672 - uniqueid:1426797432.81 - [SET CHANNEL(language) en]
a2billing.php,1: file:Class.A2Billing.php - line:2869 - uniqueid:1426797432.81 - - Account code ::> 6755861356
a2billing.php,1: file:Class.A2Billing.php - line:2886 - uniqueid:1426797432.81 - - Retrieve account info SQL ::> SELECT credit, tariff, activated, inuse, simultaccess, typepaid, creditlimit, language, removeinterprefix, redial, enableexpire, UNIX_TIMESTAMP(expirationdate), expiredays, nbused, UNIX_TIMESTAMP(firstusedate), UNIX_TIMESTAMP(cc_card.creationdate), cc_card.currency, cc_card.lastname, cc_card.firstname, cc_card.email, cc_card.uipass, cc_card.id_campaign, cc_card.id, useralias, status, voicemail_permitted, voicemail_activated, cc_card.restriction, cc_country.countryprefix FROM cc_card LEFT JOIN cc_tariffgroup ON tariff = cc_tariffgroup.id LEFT JOIN cc_country ON cc_card.country = cc_country.countrycode WHERE username = '6755861356'
a2billing.php,1: file:Class.A2Billing.php - line:2890 - uniqueid:1426797432.81 - PREPAID-AUTH-FAIL
a2billing.php,1: file:a2billing.php - line:181 - uniqueid:1426797432.81 - [TRY : callingcard_ivr_authenticate]
a2billing.php,1: file:a2billing.php - line:615 - uniqueid:1426797432.81 - [NO AUTH (CN:6755861356, cia_res:-1, CREDIT:)]
-- <SIP/6755861356-0000000b>AGI Script a2billing.php completed, returning 4
== Spawn extension (a2billing, xxxxxxxxxxx, 3) exited non-zero on 'SIP/6755861356-0000000b' [number removed]
a2billing*CLI>

all help is appreciated.


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 Post subject: Re: problem dialing out
PostPosted: Fri Mar 20, 2015 9:27 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4064
Hi

Check that set use_CLID is set to no, you cannot use this method of authentication with VoIP.

I assume that you have one PBX per customer, you are not trying to put multiple customers on one PBX, because in this case, the solution may be different.

Joe


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 Post subject: Re: problem dialing out
PostPosted: Fri Mar 20, 2015 10:14 am 
Offline

Joined: Sat Jun 28, 2014 10:26 am
Posts: 11
Joe,

Thanks for the reply. You assume right that I have 1 customer per pbx. I checked a couple of times, but I cannot find the setting you mention. I have 6 occurences of the word "clid" on the global setting page.

Auto Set CLID auto_setcallerid No
Force CLID force_callerid <<left blank>>
CLID Sanitize cid_sanitize No
CLID Enable cid_enable No
Auto CLID cid_auto_assign_card_to_cid No
Auto CLID Security callerid_authentication_over_cardnumber No

ohb


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 Post subject: Re: problem dialing out
PostPosted: Fri Mar 20, 2015 10:25 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4064
Hi

Yes more accurately:

CLID Enable cid_enable No enable the callerid authentication if this option is active the CC system will check the CID of caller . agi-conf1

Joe


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 Post subject: Re: problem dialing out
PostPosted: Fri Mar 20, 2015 11:18 am 
Offline

Joined: Sat Jun 28, 2014 10:26 am
Posts: 11
Joe,

It has been set to "No" from the beginning. So no change. Any more suggestions?

ohb


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