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 Post subject: Common system Common Prefix Multiple rate & Countries
PostPosted: Sat Jun 25, 2011 8:41 pm 
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Joined: Mon Nov 10, 2008 11:42 pm
Posts: 61
I need advice for the following :-

Common User and common prefix of U.S and UK

U.S user calling following numbers
U.S phone number called 844-xxx-xxxx ( 0.05 c/min )
U.S phone number called 777-xxx-xxxx ( 0.10 c/min )

U.K user calling following numbers
U.k phone number called 844-xxx-xxxx ( 0.10 c/min )
U.k phone number called 777-xxx-xxxx ( 0.05 c/min )


But if U.K user calls the U.S number different rate charged

U.S phone number called +1-844-xxx-xxxx ( 0.15 c/min )
U.S phone number called +1-777-xxx-xxxx ( 0.20 c/min )


Similarly of U.S user calls the U.K number

U.k phone number called +44-844-xxx-xxxx ( 0.20 c/min )
U.k phone number called +44-777-xxx-xxxx ( 0.15 c/min )


The numbers and starting of the numbers are same 844 and 777 in the scenarios above. so how does the system will charge different rates for local caller calling same number or local caller calling same number but in another country. How to set the rate engine .

Do we setup prefix with country code 001844 , 0044844 because like 844 and 777 there would be some which will have different rates within same country .


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 Post subject: Re: Common system Common Prefix Multiple rate & Countries
PostPosted: Sun Jun 26, 2011 11:12 pm 
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Joined: Mon Jul 19, 2010 4:56 pm
Posts: 52
I'm far from an expert on the topic, but let me see if I can help.

The key is different rate cards for each country. You need to set up a rate card for your UK callers and one for your US callers. You will assign the rate cards according to the country the caller resides within (or makes call from). The rates assigned to each ratecard will be the rates you wish to charge to each country.

I hope that helps.


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