jroper wrote:
Hi
You could have one callplan, one set of ratecards, and one of those ratecards could include the entire list of numbers for every customer at the discounted rate. But it would mean that all customers can call all others numbers at a discounted rate. But the chances of people calling each others numbers, in most environments, is low, and may be cheaper to accept that loss, rather than stand the admin cost of having to create one callplan per customer, and one extra ratecard per customer.
Joe
Hi Joe,
Today, I have tested this function. But it doesn't run correctly.
I have a common rate card for UK with prefix : 44 . So I have created a new rate card for discount. In new rate card, I have added some discount number, ex 4478... with new rate discount. Next, I add this new rate to Common Callplan. I make a call for test . But this call is followed the old rate (prefix UK : 44) in common rate.
Can you help me to instruct the configuration correctly ?
Thanks in advance for all helps!
B.R
Ryan.