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 Post subject: No prompt sounds
PostPosted: Sat Aug 25, 2012 9:07 am 
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Joined: Sat Aug 25, 2012 8:56 am
Posts: 1
hello community

i have install asterisk 1.8.16 + freepbx 2.9 + a2billing 1.9.4 to ubuntu 10.04

everything is working perfectly except the prompt sound for a2billing. what i mean is this

<SIP/12312312312312-00000000>AGI Rx << GET VARIABLE IDCONF
<SIP/12312312312312-00000000>AGI Tx >> 200 result=0
<SIP/12312312312312-00000000>AGI Rx << SET VARIABLE CHANNEL(language) "en"
<SIP/12312312312312-00000000>AGI Tx >> 200 result=1
<SIP/12312312312312-00000000>AGI Rx << GET DATA prepaid-enter-pin-number 6000 15
-- <SIP/12312312312312-00000000> Playing 'prepaid-enter-pin-number.gsm' (language 'en')
<SIP/12312312312312-00000000>AGI Tx >> 200 result= (timeout)
<SIP/12312312312312-00000000>AGI Rx << GET DATA prepaid-enter-pin-number 6000 15
-- <SIP/12312312312312-00000000> Playing 'prepaid-enter-pin-number.gsm' (language 'en')
<SIP/12312312312312-00000000>AGI Tx >> 200 result= (timeout)
<SIP/12312312312312-00000000>AGI Rx << GET DATA prepaid-enter-pin-number 6000 15
-- <SIP/12312312312312-00000000> Playing 'prepaid-enter-pin-number.gsm' (language 'en')
<SIP/12312312312312-00000000>AGI Tx >> 200 result= (timeout)
<SIP/12312312312312-00000000>AGI Rx << HANGUP
<SIP/12312312312312-00000000>AGI Tx >> 200 result=1
-- <SIP/12312312312312-00000000>AGI Script a2billing.php completed, returning 4

as you see in the log Playing 'prepaid-enter-pin-number.gsm' (language 'en') it find the sound file but i dont hear any sound in the speakers or in the telephone as a result i dont add the pin number and the system hangup. i try extentions directly and the sounds are playing ok so is not codec problem. also the sound are in correct folder /var/lib/asterisk/sounds/en. i also try to add them all in /var/lib.asterisk/sounds the same result. i also change them to wav and slin nothing happend also.

the variables in agi1 conf to play sounds and notify user for balance are enable i dont know where is the mistake.

also my extentions for a2billing is as below

[a2billing]
; CallingCard application
exten => _X.,1,Set(CALLERID(num)=${CALLERID(NUM)})
exten => _X.,n,Set(DYNAMIC_FEATURES=)
exten => _X.,n,AGI(a2billing.php,1)
exten => _X.,n,NoOp(=================== HANGUPCAUSE-A2BILLING: ${EXTEN} = ${HANGUPCAUSE} ===================)

i run out of ideas. any ideas from someone?


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 Post subject: Re: No prompt sounds
PostPosted: Mon Aug 27, 2012 5:09 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

No sound indicates:

Nat issues:
Transcoding issues;
Sound-files not located in the right place; The /var/log/asterisk/full log, with the agi-conf logging turned up to 4 will indicate if this is the problem.

Joe


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 Post subject: Re: No prompt sounds
PostPosted: Sat Dec 22, 2012 3:45 pm 
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Joined: Tue Jul 12, 2011 1:16 pm
Posts: 1
I have the same problem.

Prompts from agi works fine also I have verified the files.
No Nat issues.
any prompt send by a2billing doesnt work.


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