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 Post subject: Web Callback NO SOUND
PostPosted: Wed Dec 19, 2007 6:15 pm 
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Posts: 48
hellop, anyone know why my Web CallBack is not getting sound, it should be working because its dialing to 1st leg, then after answer it dial to 2nd leg, but I have no sound, maybe its a codec problem? where do I fix it?.


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 Post subject:
PostPosted: Fri Jan 18, 2008 8:11 pm 
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SOS! same problem


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 Post subject:
PostPosted: Fri Jan 18, 2008 8:18 pm 
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This might be a codec problem. Diagnosing that is beyond the scope of this forum as it's directly related to Asterisk alone. Watching the Asterisk console might offer some clues, or you might find useful information on voip-info wiki.
Alternatively it might be caused by poor quality termination from your carrier.


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 Post subject:
PostPosted: Fri Jan 18, 2008 8:23 pm 
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Code:
[a2billing-callback]
exten => _X.,1,Dial(SIP/-number-)
exten => _X.,n,Hangup

work OK

Code:
exten => _X.,1,DeadAGI(a2billing.php|1|callback)
exten => _X.,n,Hangup

no sound!!

i try any codecs


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 Post subject:
PostPosted: Fri Jan 18, 2008 8:56 pm 
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What did the debug say? Can you attach (not paste if possible) a verbose copy of you debug output please?

Thank you


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 Post subject:
PostPosted: Fri Jan 18, 2008 9:31 pm 
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please see


Attachments:
callback.zip [3.75 KiB]
Downloaded 615 times
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 Post subject:
PostPosted: Fri Jan 18, 2008 9:37 pm 
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As I pointed out earlier this is a problem with Asterisk alone. A2B doesn't have this kind of influence over the audio stream.
As such, I'm pretty sure Asiby was requesting your Asterisk debug output.


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 Post subject:
PostPosted: Fri Jan 18, 2008 10:07 pm 
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Yup. This asterisk output will be more useful. Can you update the attachment please?

I will analyze it later. I am steeping away from the computer.

Ciao


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 Post subject:
PostPosted: Sat Jan 19, 2008 2:49 pm 
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Posts: 9
sorry.. this?

Code:
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: Starting AEL load process.
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: AEL load process: calculated config file name '/etc/asterisk/extensions.ael'.
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: AEL load process: parsed config file name '/etc/asterisk/extensions.ael'.
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: AEL load process: checked config file name '/etc/asterisk/extensions.ael'.
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: AEL load process: compiled config file name '/etc/asterisk/extensions.ael'.
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: AEL load process: merged config file name '/etc/asterisk/extensions.ael'.
[Jan 18 20:13:36] NOTICE[32458] pbx_ael.c: AEL load process: verified config file name '/etc/asterisk/extensions.ael'.
[Jan 18 20:13:36] NOTICE[32458] app_playback.c: Reloading say.conf
[Jan 18 20:14:23] WARNING[32472] file.c: File pls-wait-connect-call does not exist in any format
[Jan 18 20:14:23] WARNING[32472] file.c: Unable to open pls-wait-connect-call (format 0x4 (ulaw)): No such file or directory
[Jan 18 20:14:23] WARNING[32472] app_playback.c: ast_streamfile failed on SIP/voice-08cc66f8 for pls-wait-connect-call
[Jan 18 20:14:23] WARNING[32472] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Jan 18 20:16:45] WARNING[32504] res_agi.c: Running DeadAGI on a live channel will cause problems, please use AGI
[Jan 18 20:23:57] NOTICE[32597] cdr.c: CDR simple logging enabled.
[Jan 18 20:23:57] NOTICE[32597] indications.c: Removed default indication country 'us'
[Jan 18 20:23:57] WARNING[32597] res_smdi.c: No SMDI interfaces were specified to listen on, not starting SDMI listener.


Attachments:
asterisk.txt [16.79 KiB]
Downloaded 667 times


Last edited by sipsip on Sat Jan 19, 2008 3:09 pm, edited 1 time in total.
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 Post subject:
PostPosted: Sat Jan 19, 2008 2:59 pm 
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Almost.
asiby wrote:
Can you attach (not paste if possible) a verbose copy of you debug output please?
You've provided the log with Asterisk's verbosity level set to 1; this tells us nothing more than the A2B AGI log. Setting Asterisk to debug level 15 might offer some clues. I don't use Asterisk v1.4 so I couldn't tell you if you'll also need to increase the core debug verbosity level.


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 Post subject:
PostPosted: Sat Jan 19, 2008 3:02 pm 
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From that last attachment, it seems like sipsip is sending calls directly to the calback mode in a2billing. Am I right? Can you both (sipsip and doolph) post the contexts that you are using for web-callback?


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 Post subject:
PostPosted: Sat Jan 19, 2008 3:20 pm 
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asiby wrote:
From that last attachment, it seems like sipsip is sending calls directly to the calback mode in a2billing. Am I right? Can you both (sipsip and doolph) post the contexts that you are using for web-callback?


i use Web Callback
contexts = a2billing-callback
Code:
exten => _X.,1,DeadAGI(a2billing.php|1|callback)
exten => _X.,n,Hangup


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 Post subject:
PostPosted: Sat Jan 19, 2008 3:24 pm 
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Can you try this, even thought I suspect that it won't do much difference cause A2B does it too.

Code:
exten => _X.,1,Answer
exten => _X.,n,DeadAGI(a2billing.php|1|callback)
exten => _X.,n,Hangup


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 Post subject:
PostPosted: Sat Jan 19, 2008 3:44 pm 
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It has not helped


Attachments:
asterisk3.txt [21.11 KiB]
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 Post subject:
PostPosted: Sat Jan 19, 2008 4:08 pm 
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Location: Devon, UK
I can't glean any further clues from that. Enabling 'sip debug' might shed additional light. I'm still thinking this is a codec issue.


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