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 Post subject: "No Card Number Has Been Entered" Please Help
PostPosted: Wed Feb 13, 2008 11:23 am 
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Joined: Wed Feb 13, 2008 11:11 am
Posts: 224
Someone please help me, am a newbee in a2billing and trixbox but i have succesfully installed a2billing v1.3 on Trixbox 2.2. When i use SIP friend to call it works okey but when i use my Gizmo Callin it asks for the card number then after few seconds, "No card number has been entered" Here is my agi-log
Code:
[13/02/2008 10:31:04]:[file:Class.A2Billing.php - line:1772]:[CallerID:05601560140]:[CN:-1]:[RES DTMF : -1]
[13/02/2008 10:31:04]:[file:Class.A2Billing.php - line:1776]:[CallerID:05601560140]:[CN:-1]:[CARDNUMBER ::> -1]
[13/02/2008 10:31:04]:[file:Class.A2Billing.php - line:1786]:[CallerID:05601560140]:[CN:-1]:[PREPAID-INVALID-DIGITS]
[13/02/2008 10:31:04]:[file:a2billing.php - line:156]:[CallerID:05601560140]:[CN:-1]:[[TRY : callingcard_ivr_authenticate]]
[13/02/2008 10:31:04]:[file:a2billing.php - line:317]:[CallerID:05601560140]:[CN:-1]:[[AUTHENTICATION FAILED (cia_res:-1)]]
[13/02/2008 10:31:04]:[CallerID:05601560140]:[CN:-1]:[[exit]]
[13/02/2008 10:35:36]:[file:a2billing.php - line:76]:[CallerID:]:[CN:]:[IDCONFIG : 1]
[13/02/2008 10:35:36]:[file:a2billing.php - line:77]:[CallerID:]:[CN:]:[MODE : standard]
[13/02/2008 10:35:36]:[file:Class.A2Billing.php - line:617]:[CallerID:005601560140]:[CN:]:[ get_agi_request_parameter = 005601560140 ; SIP/17471625327-09217558 ; 1202898934.1 ;  ; 17471625327]
[13/02/2008 10:35:36]:[file:a2billing.php - line:139]:[CallerID:005601560140]:[CN:]:[[ANSWER CALL]]
[13/02/2008 10:35:36]:[file:Class.A2Billing.php - line:1626]:[CallerID:005601560140]:[CN:]:[ - Account code - ]
[13/02/2008 10:35:36]:[file:Class.A2Billing.php - line:1770]:[CallerID:005601560140]:[CN:]:[Requesting DTMF, CARDNUMBER_LENGTH_MAX 15]
[13/02/2008 10:35:45]:[file:Class.A2Billing.php - line:1772]:[CallerID:005601560140]:[CN:]:[RES DTMF : ]
[13/02/2008 10:35:45]:[file:Class.A2Billing.php - line:1776]:[CallerID:005601560140]:[CN:]:[CARDNUMBER ::> ]
[13/02/2008 10:35:45]:[file:Class.A2Billing.php - line:1780]:[CallerID:005601560140]:[CN:]:[PREPAID-NO-CARD-ENTERED]
[13/02/2008 10:35:47]:[file:Class.A2Billing.php - line:1762]:[CallerID:005601560140]:[CN:]:[PREPAID-NO-CARD-ENTERED]
[13/02/2008 10:35:47]:[file:Class.A2Billing.php - line:1770]:[CallerID:005601560140]:[CN:]:[Requesting DTMF, CARDNUMBER_LENGTH_MAX 15]
[13/02/2008 10:35:55]:[file:Class.A2Billing.php - line:1772]:[CallerID:005601560140]:[CN:]:[RES DTMF : ]
[13/02/2008 10:35:55]:[file:Class.A2Billing.php - line:1776]:[CallerID:005601560140]:[CN:]:[CARDNUMBER ::> ]
[13/02/2008 10:35:55]:[file:Class.A2Billing.php - line:1780]:[CallerID:005601560140]:[CN:]:[PREPAID-NO-CARD-ENTERED]
[13/02/2008 10:35:55]:[file:Class.A2Billing.php - line:1762]:[CallerID:005601560140]:[CN:]:[PREPAID-NO-CARD-ENTERED]
[13/02/2008 10:35:55]:[file:Class.A2Billing.php - line:1770]:[CallerID:005601560140]:[CN:]:[Requesting DTMF, CARDNUMBER_LENGTH_MAX 15]
[13/02/2008 10:36:02]:[file:Class.A2Billing.php - line:1772]:[CallerID:005601560140]:[CN:]:[RES DTMF : 1]
[13/02/2008 10:36:02]:[file:Class.A2Billing.php - line:1776]:[CallerID:005601560140]:[CN:1]:[CARDNUMBER ::> 1]
[13/02/2008 10:36:02]:[file:Class.A2Billing.php - line:1786]:[CallerID:005601560140]:[CN:1]:[PREPAID-INVALID-DIGITS]
[13/02/2008 10:36:02]:[file:a2billing.php - line:156]:[CallerID:005601560140]:[CN:1]:[[TRY : callingcard_ivr_authenticate]]
[13/02/2008 10:36:02]:[file:a2billing.php - line:317]:[CallerID:005601560140]:[CN:1]:[[AUTHENTICATION FAILED (cia_res:-1)]]
[13/02/2008 10:36:02]:[CallerID:005601560140]:[CN:1]:[[exit]]


and here is my gizmo inbound route setup

Peer Details
Code:
allow=ulaw&gsm&ilbc
authname=*********
canreinvite=no
context=custom-sipphone
disallow=all
dtmfmode=inband
fromdomain=proxy01.sipphone.com
fromuser=*********
host=proxy01.sipphone.com
insecure=very
nat=yes
secret=********
type=peer
user=**********
username=********


User Context

Code:
allow=ulaw&gsm&ilbc
context=custom-sipphone
disallow=all
dtmfmode=rfc2833
fromdomain=proxy01.sipphone.com
host=proxy01.sipphone.com
insecure=very
nat=yes
secret=********
type=user
user=**********
username=***********


Please help me on what am doing wrong or is it DTMF problems with Gizmocallin.

Thanks All


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 Post subject: Re: "No Card Number Has Been Entered" Please Help
PostPosted: Wed Feb 13, 2008 12:11 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
manugmedia wrote:
allow=ulaw&gsm&ilbc
dtmfmode=inband
I wasn't aware that '&' was a valid separator in the codec list. I thought it had to be ','.
You're forcing inband DTMF, which will never be reliable and only works at all when using G.711, G.726 or G.723. G.729 in particular distorts DTMF enough to make it unusable in most situations. Surely Gizmo support RFC2833 DTMF? If not, there are many other DID providers who do.


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 Post subject:
PostPosted: Wed Feb 13, 2008 12:39 pm 
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Joined: Wed Feb 13, 2008 11:11 am
Posts: 224
Stavros, You Genius Men! Problem Solved. Yes its true i was forcing inband which won't work. Hehehe. Its time to learn A2B now.
Thanks so much Stavros God Bless you


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 Post subject: Re: "No Card Number Has Been Entered" Please Help
PostPosted: Tue Oct 13, 2009 4:44 am 
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Joined: Sat Mar 07, 2009 8:18 pm
Posts: 27
Hi,
I'm having the same issues, I had a gizmo callin that was working fine for over 4 months since I get it but then I'm having the exact issues saying "No card number has been entered", I did following as you did post here above, change the config, back, reinstall the whole box, but no luck, is there anybody who had that problem before or can help me out?

Thank you,


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