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 Post subject: how to give customer grace period
PostPosted: Sun Jan 11, 2009 2:46 pm 
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Joined: Wed Oct 31, 2007 12:33 am
Posts: 70
Location: Lebanon
Hi:
iam aiming to give my customers an offer where is the first 10 seconds of the call will be free without charge ,how can i apply that in a2billing?
'
Thanks in advance;


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 Post subject:
PostPosted: Sun Jan 11, 2009 4:47 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Use advanced rate tables, set in a2billing.conf, then you can use stepped billing.

Joe


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 Post subject: Re:Grace period
PostPosted: Tue Jan 13, 2009 6:16 pm 
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Joined: Thu Feb 08, 2007 12:54 pm
Posts: 14
Grace period can be given on a per destination basis. To do so
-First, edit a2billing.conf, set advanced_mode=YES

-in admin:In rates menu :Select ratecard in which u want to select the rate to give grace->here, Select prefix on which u want to give grace
Then, in
stepchargea =0.00001
chargea=0
timechargea=10

Now, all calls of customers which blong to the ratecard mentioned above and matcinhg this destionation will not be billed for first 10 seconds. also note, that 0.00001 has no effect on your billing of customers. its just to satisfy the condition (if $stepcharge!=0){.....} in billing engine.

cheers!
trappedv


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 Post subject: Re: how to give customer grace period
PostPosted: Sat Sep 05, 2009 7:10 pm 
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Joined: Thu May 28, 2009 6:45 pm
Posts: 21
The way I was able to get it going is by the following:

stepchargea =0
chargea=0.0001
timechargea=10

The code seems to want both chargea and timechargea not 0.


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