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 Post subject: PostPay Customer Billing / Invoicing
PostPosted: Thu Jun 16, 2011 11:45 am 
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Joined: Thu May 12, 2011 3:32 pm
Posts: 4
Hi Chaps

I have an A2Billing system setup in post pay mode for my customers which is working fine. I however have a couple of questions relating to billing / invoicing that can't seem to solve:

The questions may or may not be relevant given the following; I only want to use A2Billing to generate an invoice amount. I have a separate accounting system that we use to bill our customers and run our credit control.

Q1/ My invoicing is setup for 1st of each month. The system has not been running for one month yet so I have no idea how this invoicing is going to work. However, I need to create an invoice partway through the month for a couple of customers. Please can the panel tell me how this is done?

Q2/ Once an invoice is raised (either automatically or manually), what is the correct procedure to mark that invoice as paid and then reset the customer's credit.
or
Q3/ Is it possible to raise an invoice (either automatically or manually) and have the credit limit reset automatically without having to mark the invoice as paid, or have the invoices marked as paid automatically?

If any of this needs clarification please let me know.

Thank you. Nigel.


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