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 Post subject: DIRECT DIAL
PostPosted: Mon Dec 23, 2013 10:58 pm 

Joined: Sat Aug 31, 2013 12:43 am
Posts: 40

I am planning to configure a A2Billing for customers to have the feature of calling direct dial.

I'd add 50 DIDs to asterisk/a2billing (I even don't know the actual mechanism) and keep these numbers for only direct dialing to give every customer having 50 DIRECT DIAL feature from my server.

A customer registers with a2billing add various destination numbers in the address book and as soon as they add a destination number (e.g. +188988798787 usa) A2Billing assigns a DID local access number (e.g. 020397898778 local number) particularly for this destination from the pool of 50 DIDs and routes/maps it to the destination number (which is +188988798787 usa. So when that particular customer needs to dial that destination (+188988798787 usa) he doesn't dial the destination instead he dials the local number (which is 020397898778) and the call goes to the destination.

These 50 DIDs I want to use for the entire customer base and every customer will get the same feature of dialing 50 DIRECT NUMBERS as these 50 numbers will used in combination of customers and destination so each combination will be completely unique. For example, Customer A dials 020397898778 to get to +188988798787 but customer B dials 020397898778 to get to +918988798787. For same access numbers different customer gets to different destination.

I hope I could make it clear.

Can anyone please give me an idea how can I achieve this.

Kind Regards

 Post subject: Re: DIRECT DIAL
PostPosted: Tue Dec 24, 2013 10:00 am 

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065

We can do it with 10 numbers by using the speed dial facility - we have an addon module, ... peed-dial/

This is dialplan that identifies the customer, looks up the associated speed dial number entered via the interface or via an IVR, then calls that number.

To do more than 10 would require that you modify A2Billing to allow more speed dials, but for the vast majority of people, 10 is more than sufficient, which you can confirm yourself if you do some analysis on your existing traffic and look at the number of unique dialled digits by customer.


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