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Predictive Dialer


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 Post subject: FORWARDING DID
PostPosted: Wed Feb 12, 2014 1:48 pm 
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Joined: Sat Aug 31, 2013 12:43 am
Posts: 40
hi There:

I want to forward a DID (for customer services) to a mobile through IVR so that it announces the greetings and then forward the call to a predefined number.

Also, I want add a sound file (greetings).

Can anyone help me with it?

Thanks


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 Post subject: Re: FORWARDING DID
PostPosted: Tue Feb 18, 2014 8:46 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

I think you will have to do some custom dialplan work for this, play the message, then send the call into a2billing.php as a DID.

Joe


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