IVR or web to transfer residuary balance to a new card

rrisco · **Joined:** Tue May 23, 2006 8:30 pm **Posts:** 67

Some IVR or web module to allow clients to transfer minutes or residual balance to a new card.

asiby · **Posted:** Tue Jul 17, 2007 8:40 pm

A client is already a card. Instead of creating a new card for a client, give him a voucher, this will top up his account, and there will be no more residual balance.

quickphone · **Posted:** Thu Oct 18, 2007 11:20 am

asiby wrote:

A client is already a card. Instead of creating a new card for a client, give him a voucher, this will top up his account, and there will be no more residual balance.

Will be good if we have option to generate card numbers and voucher with same number but card number must be 0 USD and voucher with value we whant and then when customer buy card if is new first will need to enter card number and then press for recharge but if have card then will go only to recharge.
Or if is possible with new card number to recharge also old card where have left still few money .

Becosuse for me is stupid to sell card and voucher is very confused for customers .

stavros · **Posted:** Thu Oct 18, 2007 4:04 pm

quickphone wrote:

Becosuse for me is stupid to sell card and voucher is very confused for customers .

Sell top up vouchers alone. On the vouchers include instructions on how to "activate your account" by visiting the Signup interface of A2B.

quickphone · **Posted:** Fri Oct 19, 2007 2:14 pm

stavros wrote:

quickphone wrote:

Becosuse for me is stupid to sell card and voucher is very confused for customers .

Sell top up vouchers alone. On the vouchers include instructions on how to "activate your account" by visiting the Signup interface of A2B.

Yes but there people which dont use PC and internet what about they people ?

gue · **Joined:** Mon Jun 19, 2006 5:14 pm **Posts:** 218

looks like you might be able to use the following parameters to create a card with 0.0 balance among other things and bind the callerid to the card...

then have the user call back and enter the voucher now that they can be authenticated by the callerid that was previously bound to the card

Quote:

;

; enable the callerid authentication
; if this option is active the CC system will check the CID of caller
cid_enable = yes

if the callerID is captured on a2billing, this option will create automatically a new card and add the callerID to it
cid_auto_create_card = yes

; set the length of the card that will be auto create (ie, 10)
cid_auto_create_card_len = 10

; If cid_auto_create_card has been set to YES, the following options will define with which configuration we will create the card
;
; billing type of the new card
; ( value : POSTPAY or PREPAY)
cid_auto_create_card_typepaid = PREPAY

; amount of credit of the new card
cid_auto_create_card_credit = 0

; if postpay, define the credit limit for the card
cid_auto_create_card_credit_limit = 1000

; the tariffgroup to use for the new card (this is the ID that you can find on the admin web interface)
cid_auto_create_card_tariffgroup = 6

; enable the option to refill card with voucher in IVR (values : YES - NO)
ivr_voucher = yes

; if ivr_voucher is active, you can define a prefix for the voucher number to refill your card
; values : number - don't forget to change prepaid-refill_card_with_voucher audio accordingly
ivr_voucher_prefix = 8

if it works you create the card the first time you call the system and present your callerid and then use the successive call to recharge the card with the value of the voucher. this way you only have to distribute vouchers

provided by Star2Billing S.L.

IVR or web to transfer residuary balance to a new card

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