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 Post subject: Change the IVR ???
PostPosted: Sat Aug 04, 2007 6:24 pm 
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Joined: Sat Aug 04, 2007 6:10 pm
Posts: 4
Hi every one

When Client calls on DID it says "Please enter your telephone number followed by the pound key"

where as it shuld say "please enter your pin no. followed by the pound key"

It was like that with brainchoral version..
So can u change it to the 2nd option ?/
Any help would be appreciated

Thanks

Kunal


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 Post subject:
PostPosted: Fri Sep 07, 2007 2:32 pm 
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Joined: Tue Nov 21, 2006 2:45 pm
Posts: 25
isn't this just a case of the CLI of the person dialing the DID being recognised?

If so change

in a2billing.conf

; enable the callerid authentication
; if this option is active the CC system will check the CID of caller
cid_enable=YES

To


; enable the callerid authentication
; if this option is active the CC system will check the CID of caller
cid_enable=NO


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