Rabon wrote:
hello stavros,
I changed the timeout from 4000 to 60000 but it seems - doesnt help, its doing same as before. any idea?
thanks in advanced.
Hi Rabon,
This was a major problem for me as well.
I don’t send out mail or calling cards to my customers so even when I tell customers to press # key on phone when finish dialing their number they tend to forget sometimes or not pass it on other family members. So I got a lot of complaints.
In fact I lost a few customers because of this which cost me to lose money. When I switched from software that didn’t require customers to press a # I got a lot of calls from customers complaining about the delay. So I reduced the time for a2b to place call after last digit being enter. Then I lost more customers who couldn’t dial fast enough because of arthritis in their hand’s and I got even more complaints. I was at the point of pulling the hair out my head trying to figure a solution that would suite all my clients. I finally hired a programmer and had a patch made for A2b. You welcome to use it if you want.
Run this MYSQL statement and then email me for the A2b patch. This MYSQL statement will create a table in your MYSQL database called cc_fastdial. Just put the prefix (country code/citycode) of number being dialed in column "prefixdial" and put how many digits the numbers has in whatever country and city your clients are calling to in the field/column called "nu_digit". That is all there is to it. Whenever your clients dial a number beginning with any of the prefixes you program in it will check how many digits that number suppose to have and immediately dial it without need of client pressing #. You can set the time delay between digits to much longer now and not make it unhandy for clients that are either mentally challenged or have arthritis in their hands. Old clients stuck up home tend to make a lot of calls so you don’t want to lose these clients.
CREATE TABLE `cc_fastdial` (
`id` int(11) NOT NULL auto_increment,
`prefixdial` varchar(20) NOT NULL,
`nu_digit` tinyint(3) unsigned NOT NULL,
`id_user` int(10) default '0',
`entered` timestamp NULL default CURRENT_TIMESTAMP,
PRIMARY KEY (`id`),
KEY `prefixdial` (`prefixdial`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1
You will never need to tell another customers to press the #.
And for all those in the past who told me this wouldn’t work. Well it does work and I challenge you to find any situation anywhere in the world that this fast dialing feature wouldn’t work correctly or become anhandy for the area.