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 Post subject: Record Call to verify Answer Supervision
PostPosted: Mon Jun 16, 2008 8:25 pm 
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Joined: Tue Jun 06, 2006 12:14 pm
Posts: 685
Location: florida
Hey sometimes people complain that they got billed without being connected. If you do record_call = Yes, then you can check the call and verify, but you eat up disk space. It would be nice to record the first 15 or 30 seconds of a call only so that if someone disputes it, you could pull the recording up and know for sure. Anyone know how to do this ??


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PostPosted: Mon Jun 16, 2008 11:11 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
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Location: Devon, UK
Reading the documentation for MixMonitor(), which A2B uses to record the calls, shows that it doesn't have a timeout parameter so it's not simple to do what you want with A2B v1.3.x.
That page also indicates that MixMonitor exposes an Asterisk CLI/AMI interface capable of stopping recording, so what you want would be fairly easy if there were already some piece of code monitoring the active channels on a regular basis. This is where asiby steps into the limelight, as he's been working on such a piece of code for a while now. Perhaps you might see your feature request in a future version of A2B one day.


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