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Predictive Dialer


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 Post subject: Digits replasement in called number
PostPosted: Thu May 14, 2009 7:37 am 
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Joined: Wed May 13, 2009 7:19 am
Posts: 24
Hi!

How to replace digits in called number?
(Exampe: user dial 84951234567, but expected number is 74951234567)
How to set replacement rules in A2B UI?
Thanks!


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 Post subject: Re: Digits replasement in called number
PostPosted: Sat Jul 11, 2009 7:01 pm 
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Joined: Sat Jul 11, 2009 6:18 pm
Posts: 5
Well that replacement is done on the trunk, just generate a trunk and on the "ADD PREFIX" input 74, and on the "REMOVE PREFIX" part input 84, that should do it, have u tried it yet?

Regards


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 Post subject: Re: Digits replasement in called number
PostPosted: Thu Nov 05, 2009 8:38 am 
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Joined: Mon Nov 12, 2007 6:25 am
Posts: 25
I don't think it works this way. Maybe there is something wrong with my setup. This is what I have been trying to do but failed accomplishing it. I have two trunks - with two rates. I want the option to give my users select either one of the trunks. One is cheaper but poor quality and one is expensive but better quality.

For both trunks the provider wants a prefix which is something like: 1234#

Please note that there is a # that needs to be sent.

So I was thinking of using 007 as a prefix to select lets say trunk A.

So in the remove prefix section I used 007.

I then dialed 007xxxxxxx (007+destination)

I also tried adding 0071234# in the add prefix section and 007 in the remove prefix section. But in every cases it sends the call as 1234#007xxxxxx

I also tried using different digits as my add and remove prefix but same results.

I am running A2B 1.3.3

Thanks for any help on this.

Kim


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