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 Post subject: Recharging option
PostPosted: Sat Oct 10, 2009 7:31 pm 
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Joined: Wed Apr 02, 2008 12:04 am
Posts: 16
Hi,

Does A2Billing offer recharging option or adding a new user for the following method

User buys a recharge card of value say $X. User scratches the card to determine the pin number.

1. User dials <access code><pin number>#, the ANI of the mobile phone used by the user gets credited for $X. User is notified about the credit using USSD or SMS.

2. User dials <access code>, an IVR prompts the user to enter the PIN number, the ANI of the phone used by the user gets credited for $X. User is notified about the credit using USSD or SMS.

After every call, the user is notified about the remaining credit using USSD or SMS.

thanks


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 Post subject: Re: Recharging option
PostPosted: Sun Oct 11, 2009 7:37 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

To top up an existing customer, you can use the voucher system, which works pretty much as described, but no integration with SMS.

The Voucher can be added via an IVR, or via the customer UI.

Joe


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 Post subject: Re: Recharging option
PostPosted: Wed Oct 14, 2009 7:57 am 
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Joined: Wed Apr 02, 2008 12:04 am
Posts: 16
Hi,

Could you give me some guidelines for both the methods.

thanks


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 Post subject: Re: Recharging option
PostPosted: Wed Oct 14, 2009 8:23 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Create Voucher(s)

IVR Method
Set Asterisk dialplan to call voucher IVR
Dial Voucher IVR
When prompted, enter number on voucher

or

Web Method
Enter Customer UI
Select Voucher
Type voucher number into appropriate field.


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