ADD CALLER ID

aligzaidi · **Joined:** Fri Jun 29, 2007 5:14 pm **Posts:** 5

Hi,

from the user portal, i'm able to add more than 5 callerID eventhough i just set limit_callerid = 2. Is it a BUG or just i'm having this problem?

Please help....

-aligzaidi

areski · **Posted:** Mon Jul 02, 2007 3:49 pm

fixed on svn branches/1.3

Rgds, Areski

Rafael · **Posted:** Thu Nov 01, 2007 3:28 am

I want the system to add the CID (to a given card) on the first call from a card holder, but I don't want the system to allow more than 1 CID to be added. Im not sure I understand your response, areski. I also have limited to 1 caller id per card, but when the customer calls from a new CID every time, the system adds the new CID. How can I fix this? Pleas enote that in my case, the customer is not adding from the web, just auto adding through IVR.

Regards,

Rafael

stavros · **Posted:** Thu Nov 01, 2007 4:21 am

Rafael wrote:

I also have limited to 1 caller id per card, but when the customer calls from a new CID every time, the system adds the new CID. How can I fix this? Pleas enote that in my case, the customer is not adding from the web, just auto adding through IVR.

That's a bug I would say.
I've had a go at fixing it, but I warn you I haven't tested it at all. There's a patch attached to the bug I opened on your behalf.
Please let us know if this fixes your issue.

stavros · **Posted:** Tue Nov 06, 2007 4:48 pm

Rafael, did you test this yet? Does it fix your problem (or perhaps even cause other problems)?

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