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 Post subject: Credit don't decrease
PostPosted: Sun Nov 25, 2007 3:23 pm 
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Joined: Thu Sep 27, 2007 4:43 pm
Posts: 5
I successfuly installed Trixbox 2.2.4 (last stable version) + A2Billing 1.3.

Every thing works like a charm... excepts one little thing is getting me crazy and I'm almost sure it's about a missconfiguration (my fault).

I did create a TariffGroup, one RateCard and one Rate (as simple like that). So, the parameters when I create the Rate are:

BUYING RATE: 0.2
BUYRATE MIN DURATION: 60
BUYRATE BILLING BLOCK: 0

SELLING RATE: 0.3
SELLRATE MIN DURATION: 0
SELLRATE BILLING BLOCK: 0
CONNECT CHARGE: 0
DISCONNECT CHARGE: 0

The problem is in a few call test I made the customer credit NEVER decrease to 0 (a little bit difference remains, with some tests it seems that the credit remains allways corresponds to 1 minute retail price). I want to my customers to spend all credit.. in order they feel they are getting what they are paying for.



Can somebody explain how A2Billing make the billing process according with the arguments I write down before?

I tried with Ratecard Simulator and the results differs from the real ones. Ratecard Simulator shows to me what I'm expecting... but in practice it is not the same thing.

Please i need your help


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 Post subject: Re: Credit don't decrease
PostPosted: Tue Nov 27, 2007 11:37 am 
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Joined: Thu Sep 13, 2007 12:46 pm
Posts: 254
Location: Naples, Fl ( USA )
herveg wrote:
I successfuly installed Trixbox 2.2.4 (last stable version) + A2Billing 1.3.

Every thing works like a charm... excepts one little thing is getting me crazy and I'm almost sure it's about a missconfiguration (my fault).

I did create a TariffGroup, one RateCard and one Rate (as simple like that). So, the parameters when I create the Rate are:

BUYING RATE: 0.2
BUYRATE MIN DURATION: 60
BUYRATE BILLING BLOCK: 0

SELLING RATE: 0.3
SELLRATE MIN DURATION: 0
SELLRATE BILLING BLOCK: 0
CONNECT CHARGE: 0
DISCONNECT CHARGE: 0

The problem is in a few call test I made the customer credit NEVER decrease to 0 (a little bit difference remains, with some tests it seems that the credit remains allways corresponds to 1 minute retail price). I want to my customers to spend all credit.. in order they feel they are getting what they are paying for.



Can somebody explain how A2Billing make the billing process according with the arguments I write down before?

I tried with Ratecard Simulator and the results differs from the real ones. Ratecard Simulator shows to me what I'm expecting... but in practice it is not the same thing.

Please i need your help

try upgrading your version of Asterisk. I had the same problem and I upgraded and it fixed it.


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 Post subject:
PostPosted: Tue Nov 27, 2007 8:13 pm 
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Joined: Mon Jan 08, 2007 6:56 pm
Posts: 345
Decreasing the amount to zero if it's not is probably stealing!:wink:

You can set a policy though!

; Minimum amount of credit to use the application
min_credit_2call=0.03

If they do not have at least .03 the system will say zero balance.


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 Post subject:
PostPosted: Tue Nov 27, 2007 8:32 pm 
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Joined: Mon Apr 30, 2007 6:43 am
Posts: 1060
Location: Canada
Actually, the system will not say a zero balance. It will just says that you do not have enough credit. The person will still be able to see its low balance (online).


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 Post subject:
PostPosted: Tue Nov 27, 2007 10:28 pm 
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Joined: Mon Jan 08, 2007 6:56 pm
Posts: 345
Actually I just checked again, a2b 1.2.3 says " you have zero credit" and hangs up.


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 Post subject:
PostPosted: Tue Nov 27, 2007 10:29 pm 
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Joined: Mon Apr 30, 2007 6:43 am
Posts: 1060
Location: Canada
Ok. You are right then, ... and I was wrong. At least for a2b v1.2.3


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