provided by Star2Billing S.L.

Upgraded one of my servers to 1.3.1 - and now having dtmf issues. System is not getting any dtmf key tones.

Tried with asterisk 1.22, 1.24 and 1.4.15 same issue.
Tried different provider - nothing
Tried different settings - dtmfmode= rfc2833, auto and etc. -nothing

i know you'll tell me if it asterisk issue, but i didn't find any issues with 1.4 - it should be working

a2billing.php: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 11
a2billing.php: file:Class.A2Billing.php - line:1771 - RES DTMF :
a2billing.php: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::>
a2billing.php: file:Class.A2Billing.php - line:1779 - PREPAID-NO-CARD-ENTERED
a2billing.php: file:Class.A2Billing.php - line:1761 - PREPAID-NO-CARD-ENTERED
a2billing.php: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 11
a2billing.php: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php: file:Class.A2Billing.php - line:1761 - PREPAID-INVALID-DIGITS
a2billing.php: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 11
a2billing.php: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php: file:a2billing.php - line:317 - [AUTHENTICATION FAILED (cia_res:-1)]

P.S. i enabled disabled - nat, have answer_yes in a2billing.conf - looks like many people are having issues. Maybe it's trixbox 2.2 related??

any ideas?

Well looks like it's not a asterisk issue - i tried different versions - i'll try install centos 4.5 or freepbx without trixbox - hopefully that will help. I'm seeing many users having same issue with dtmf maybe it's all trixbox problems.

Have you tried setting both variable for dtmf?

dtmfmode=...
dtmf=...

And have you tried inband mode? That is of course is the codec supports inband.

Regards

Hi, nothing, i just installed fresh trixbox 2.2.10 - older asterisk 1.3-beta still same issue. Tried inband - nothing - so crazy. It should be simple thing!!!

Might want to verify you're not having a carrier issue at coincidentally the same time period. Happened to me once and I tore everything apart before I found out is was my damned carrier's issue.

So here is the scoop:
My production server ( a2billing 1.2.3, atterisk 1.2.14 ) is up and running fine, this is my server at home that i'm trying to set up.
I have linksys router ( server is in dmz, behind firewall ) -> server.
DID phone numbers are ok - i point them to production server they work.
I have voip adapter connected to server - my dtmf works fine from inside the network.
So looks like inbound calls coming to my server are facing dtmf issues. Linux firewall is disabled, what else???

Finally

i had to add following lines in my sip_nat.conf

externhost=xxx.xxx.xxx.xxx ; my wan ip address
externrefresh=5
localnet=192.168.1.101/255.255.255.0 ; my server address

Great job svetuf. I will try that cause we are facing the same nightmare.

But I must add that sip_nat.conf will by itself not be accessed by asterisk. You are going to have to include it in sip.conf by doing the following:


sip.conf:


You may also want to add nat=yes and externip=x.x.x.x . Also you can add as many localnet as you need. You can find more reading about it at http://www.voip-info.org/wiki/view/tips and in the sample sip.conf that comes with asterisk.

sip_nat.conf: