Billing error on call transfer

stavros · **Posted:** Thu Feb 28, 2008 3:04 am

Thanks johnaa, that's a very informative link. Murf's blog looks like a veritable clue-bomb, and if only I knew the appropriate onomatopœia for subscribing to an RSS feed, I'd make that noise.

As A2Billing currently stands it makes no use of the CDRs generated by Asterisk (instead it captures channel variables like DIALSTATUS, set by Asterisk), so the changes described in that link seem to have little impact for us.

brunoscb · **Joined:** Wed Feb 27, 2008 5:10 am **Posts:** 12

hi stavros!
I was wrong .... I have tested your solution during all weekend and I can't find solution for this case:
When I call from my * to other PBX(not other *) with IVR and the PBX ask me to type the extension number I want to call. When I type the extension number my call is TRANSFER and A2billing stop to billing the call. I really don't know how to solve this.
When I navigate in IVR (inside other PBX) menu A2B works fine and billing correct, just when the call is transfer to other extension the A2B stop to billing the call and my users call for free using my system :-(

.

Any help will be appreciated :cry:

stavros · **Posted:** Mon Mar 03, 2008 9:29 am

Disable reinvites?

brunoscb · **Joined:** Wed Feb 27, 2008 5:10 am **Posts:** 12

I use only IAX peers, I will try transfer=mediaonly and transfer=no, and inform you. Do you know if canreinvite=no works for IAX peers?

thanks

middletn · **Posted:** Mon Mar 03, 2008 9:38 pm

As you've guessed, transfer=no should do the trick.

regards

nelpalad · **Joined:** Wed Apr 16, 2008 4:39 pm **Posts:** 31

Question here: Im also having problem re: billing when call is transferred. The 2nd Leg or the transferred call is not being billed and reflected to CDR. My question is, how can i call this to my dial plan? If say, i already connected to the first call, how can i or what should i dial to transfer the call to other number?

Thanks

stavros wrote:

:mrgreen: I've thought of a possible workaround, but beware! It is so ugly and kludgey you may go blind just by looking at it.
Merge this into Asterisk's features.conf:

Code:

[general]
featuredigittimeout = 1000

[applicationmap]
xferone => #201,peer/callee,Set,AGIXFER=201
xfertwo => #202,peer/callee,Set,AGIXFER=202
xferthree => #203,peer/callee,Set,AGIXFER=203

And modify how you are already launching A2Billing in your Asterisk dialplan:

Code:

[custom-a2billing]
exten => _X.,1,Set(DYNAMIC_FEATURES=xferone#xfertwo#xferthree)
exten => _X.,2,Answer
exten => _X.,3,Wait(0.25)
exten => _X.,4,Set(AGIXFER="")
exten => _X.,5,DeadAGI(a2billing.php|1)
exten => _X.,6,Wait(0.25)
exten => _X.,7,GotoIf(${AGIXFER}?${AGIXFER},4)
exten => _X.,8,Hangup

To do a blind transfer dial #201 and hangup. I can't think of a way to easily support attended transfer.
You may need to set 'answer_call=no' in a2billing.conf. This is totally untested. If it breaks (or is already broken) please realise I may not have enough glue to fix it for you.

Added after 13 minutes:

I forgot to mention this method should give one CDR for each leg answered, and supports being transferred more than once. The drawback is that I think each CDR will be billed from the moment the first call was answered, leading to incorrect billing. I guess this is better than hanging-up on clients.

Added after 2 hours 59 minutes:

Just want to ask , Where did you put the transfer=no ?

middletn wrote:

As you've guessed, transfer=no should do the trick.

regards

middletn · **Posted:** Fri May 02, 2008 8:17 pm

Quote:

Just want to ask , Where did you put the transfer=no ?

Iax.conf in the peer definition

regards

middletn · **Posted:** Sat Jan 03, 2009 10:12 pm

Hi Guy's,

Thought I'd follow this one up.

As far as I can tell, there is no solution for this one, even with Openser as a front end. I have looked to see what the 'big' providers do. They make the user setup diverts via a web interface, so my guess is that they haven't found a way either.

So for me, I simply tell my customers that can't divert via a hosted phone, though I do give them a number to call to divert the phone remotely. This has been well recieved as they don't need to set a divert before leaving the office/home, they can do it from their mobile.

regards

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Billing error on call transfer

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