provided by Star2Billing S.L.

Something has gone wrong severily.
I have started getting many problems since i made a little change(well i thought it was a little change).

Everything was fine until i did the following:
1. Had to delete a customer due the following reason:
a. updated its balance through webgui to 100$, but still it didn't let him buy dids with message 0(zero) balance.
b. Created a voucher and recharged in customer UI with this voucher. Received message "We have recharged your account with 1000$" but still could not buy did with zero balance message.
c. I deleted the customer (i really don't remember if it had a did assigned at that time, 90% no it was already released.)

Since then no other customers can select the DIDs, infact they are not listed in Customer UI. Only the country of DID is listed. In Adminstrator workspace, there are dids with status free.
When i create a new did with a different country, its country is listed in the customer UI but no did is listed.

I tried many times,, adding did groups, recreating them, recreating dids. but nothing will help.

and moreover, again again in admin interface I get message "Sorry, you don t have access to this page !" when i click some module e.g. list customers. although only a 1 or 2 minutes i am logged in.

In customer interface once i was rejected login with message "Account Blocked" although it was activated in admin UI.
What has gone wrong?

regards

Added after 1 hours 5 minutes:



Please discard the issue with no did displayed in the customer UI, I have finally figured out that this was due to the reason that when i recreated the customer i didn't choose the "DIDGROUP",
The blocked account issue, and access denied issue need to be answered though, but not necessarily.