provided by Star2Billing S.L.

You're having a PICNIC (Problem In Chair, Not In Computer)
Your carrier's report is conveniently sorted by the setup-time of each call. The Asterisk and A2B logfiles are not sorted in the same manner. The 'missing' 1 hour call is present in both files, and I'm sure it appears in the CDR report too (which would have been the quick & easy way to reconcile this, rather than me ploughing through 500 lines of logs on your behalf).

Hi to all,

I did not know where to put this, and because my problem has similar issue, I am putting this here.

The problem is this: When I have customer that is on postpay, who has two simultaneous conversations on the same account, the first call does not get billed for the whole time while it lasts. For example, if first talks starts at 12:00, second call starts at 12:01, then the first call is only billed as it lasts for example 2, or 2.5 min. (12:02), but when I see detailed asterisk log, then I can see that that call lasted for 60 min ! The second call for example lasts for 58 minutes according to a2billing and asterisk too.
I am using a2billing ver. 1.3.2. asterisk 1.4.10
The attach is the a2billing_agi.log of the example that I described above.

The call listing at my provider says that the first call lasted 60 min, not 2 min. Attached I have my asterisk log

This happened twice, it was at the same customer. He uses linksys pap2t phone adapter with two phones on it, the same account on both sip accounts.

Please help me to solve this issue, I do not know what is wrong here

The answer remains the same as in my previous reply. Please don't double-post.