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 Post subject: Account balance calculation
PostPosted: Sun Dec 27, 2009 3:49 pm 
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Joined: Thu Dec 03, 2009 11:18 am
Posts: 62
How is the balance calculated? In my postpaid customers with subscriptions the balances do not match and I can not find for the past 4 days where are all the charges to arrive at the balance displayed on the customer UI and admin UI.
I also have customers that the balance shown in the customer UI do not match the value in the admin UI.
I have try to add all the calls made, the charges for each subscription, taxes, minus all the payments made to the account and they do not match the balance.
Can someone enlighten me on this please.


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 Post subject: Re: Account balance calculation
PostPosted: Sun May 16, 2010 9:37 pm 
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Joined: Fri Apr 06, 2007 8:26 pm
Posts: 34
I am still having the same issue and it seems that Areski has no time to fix this....there is something strange in the cron for the billing. The amounts in the reciepts are correct and add up to the consumption of the usage and the amount of DID´s with charges but the sum of these two receipts do not add up to the invoice amount that is generated by the Billing cron on the first of the month. Unfortunately I am not suficciently savvy on the cron contents to debug this and if anyone has any help here I´d appreciate it.


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