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 Post subject: cron DID Charge questions
PostPosted: Sat Dec 12, 2009 2:06 pm 
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Joined: Thu Dec 03, 2009 11:18 am
Posts: 62
Scenario:
I created some 30 dids for a postpaid customer on the 15th of the month
and put them in service all the same day around the same time.

Issue:
I am getting notifications that the dids were charged to the account spread in 6 days period as to when each DID was created.

Question:
How does the system determine exactly when to bill the account?
Looking at the code the query seems to be based on "reservationdate" and that really is not the same as "Start Date" displayed in the admin list of DIDs.
How is the reservation date set? why are they different from the date that it was really created and activated?

This seems to be the way A2B does things for every recurring charge and that is just horrible way to bill postpaid customers. I sure dont like to get a bill I pay monthly in little pieces every day.
Also it looks like it bills the postpaid account 5 days before it really should.

Is there a way to consolidate all of it on a single day, on a single invoice so the customer does not call me and send me to hell for bugging him every day. :) :) (pun intended)

Can I edit the "reservationdate" directly in the database and make them all the same day? are there any consequential damage besides me loosing or gaining a few days in the DID usage.
I assume that "cc_did_use.reservationdate" is the trigger date right?

Thanks


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 Post subject: Re: cron DID Charge questions
PostPosted: Sun May 16, 2010 9:40 pm 
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Joined: Fri Apr 06, 2007 8:26 pm
Posts: 34
If you get an answer let me know. I have a similar issue and I have had to deactivate notifications so that the customer is not emailed about his did´s all the time.


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