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 Post subject: SIP users without IVR while having Calling card use
PostPosted: Tue Oct 23, 2007 2:00 pm 
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Joined: Thu Oct 04, 2007 7:27 am
Posts: 44
I tried some of the option given (Use dnid, play audio etc)where SIP users dial without going through an IVR , But each time I tried it effect the calling card users.

Can some one explain to me how the SIP users dial out without going through an IVR while the calling card users use the system smoothly?


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 Post subject:
PostPosted: Tue Oct 23, 2007 2:11 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
As I pointed out the last time you asked this question you need to use agi-confX sections to get different behaviour for different clients.
The first few posts here also deal with this issue in detail.


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 Post subject:
PostPosted: Wed Oct 24, 2007 12:48 pm 
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Joined: Thu Oct 04, 2007 7:27 am
Posts: 44
I did the following changes in agi-conf1 for sip users

Play Audio = NO,Use dnid= YES,number_try = 1

and agi-conf2 without any changes. Also extension-custom.conf as follows,


[a2billing-sip]
exten => _X.,1,DeadAGI(a2billing.php|1|)
exten => _X.,2,Hangup

[a2billing-CC-DIAL]
exten => _X.,1,Answer
exten => _X.,2,Wait,1
exten => _X.,3,DeadAGI(a2billing.php|2|)
exten => _X.,4,Congestion
exten => _X.,5,Wait,1
exten => _X.,6,Hangup

For SIP users it works fine . But calling card users it gives a strange behaviors. I think still the calling card use the same agi-conf which sip users use.

Any suggestion please?


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 Post subject:
PostPosted: Fri Oct 26, 2007 6:13 am 
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Joined: Thu Oct 04, 2007 7:27 am
Posts: 44
I'm using V1.3 but mistakenly I have posted here. Can I make this post appear in 1.3 please.


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 Post subject:
PostPosted: Mon Oct 29, 2007 1:08 pm 
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Joined: Thu Oct 04, 2007 7:27 am
Posts: 44
I think I have an authontication problem for Calling card users ,it ask for the pin number twice and then it hang up without proceeding to ask the number to dial.

Any sugestions will be greatly appreciated.


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 Post subject:
PostPosted: Mon Oct 29, 2007 3:13 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
I think you have three problems that are interacting to give the behaviour you describe.

The audio prompt problem described in my post here, and fixed here.

Shane wrote:
it ask for the pin number twice
That was fixed a few weeks ago.

Shane wrote:
then it hang up without proceeding to ask the number to dial.
This is likely due to the problem you described earlier: "I think still the calling card use the same agi-conf which sip users use." If this is the case you need to fix your Asterisk dialplan so the two groups of customers invoke different agi-confX.

Of course with seeing the log this is all guesswork.


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