Support A2Billing :

provided by Star2Billing S.L.

Support A2Billing :
It is currently Fri Apr 19, 2024 9:01 am
Voice Broadcast System


All times are UTC




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: When entering PIN number before the Welcome message
PostPosted: Wed Oct 24, 2007 12:12 pm 
Offline

Joined: Sat Jan 06, 2007 8:16 pm
Posts: 14
Hi,

I have a running TrixBox 2.2 + A2Billing 1.2.3 BrainCoral.

When the customer try to put the PIN, before the welcome message has finished, he get Invalid Digits message.

When debugging I see that the system get only 7 from the 10 digits, par example:

if the PIN is 1234567890, in the debug I see that the system took 4567890.

After that the system tell to the customer "Invalid Digits" and invite him to put the PIN again. This is because in Class.A2Billing.php it is instructed to compare the length of the number digited with the length of the PIN (in this case it is 10).

Is it possible to do something about it?

I would want customer to be able to put the PIN anytime, even before the welcome message has finished. This create the possibility for the returning customer to not wait until the welcome message finish, but directly he enter the PIN and continue the call.


Regards!


Top
 Profile  
 
 Post subject:
PostPosted: Sat Oct 27, 2007 8:07 am 
Offline

Joined: Sat Jan 06, 2007 8:16 pm
Posts: 14
Hi,

I posted this issue some days ago, and I would want to know if it is necessary to explain more, or just there is no answer for this question?

Thak you in advance.
Artur Nurja


Top
 Profile  
 
 Post subject:
PostPosted: Sat Oct 27, 2007 1:35 pm 
Offline
Moderator
User avatar

Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
I've looked briefly at this for you and found most instances use something like:
Code:
$agi-> stream_file($A2B->agiconfig['intro_prompt'], '#');
so you should be able to press # to interrupt the prompt.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 
VoIP Billing solution


All times are UTC


Who is online

Users browsing this forum: No registered users and 12 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group