provided by Star2Billing S.L.

Please pardon me if this topic has been broached before but we've just installed Asterisk2Billing for the first time and we're working out the bugs. What I've noticed is that on every call we make the call disconnects at exactly 60 minutes call length. We've checked with our termination providers but their maximum call length is 120min so it can't be a termination issue. We can't seem to find any warning in control panel to explain why every call is terminated after 60minutes. Inbound calls are normal but outbound terminate after 60 minutes. Has anyone experienced this or do you have any suggestions as to where we might look for the problem?

Thanks

A complete stab in the dark: does changing maxexpiry in sip.conf make any difference?

What messages are given at the Asterisk console (with 'set verbose 15') when the call hangs up?

In a2billing.conf, make the appropriate modification to the following parameter



The 3600000 is in milliseconds, and it is the equivalent of 1h (60 minutes). It is the maximum talk time allowed for sip/iax calls. Change it to whatever you want.

I forgot about that one. Thanks Asiby.
This must mean that 'maxtime_tocall_negatif_free_route' only affects calls to trunk destinations, not SIP/IAX friends. I wonder how this works when used for DIDs?

I am not sure about 'maxtime_tocall_negatif_free_route'. What's a negative route anyway? Maybe is call was not negative.

A destination you get paid to call. I think this is supported.

Ok thanks guys. After some additional checking it turned out it was our termination carrier afterall. They made some changes to their fraud policy that we weren't aware of. Thanks for the support all the same.