provided by Star2Billing S.L.

Hi!!

I'm totally new in this world interesting world maybe you could help me. I have my web applications working perfectly but I make calls and nothing apears in call CDR report of a2billing. I make my extensions.conf in this way:

[internal]
include => parkedcalls
exten => 103,1,Playback(/var/lib/asterisk/sounds/bye)
exten => 103,2,DeadAGI,a2billing.php
exten => 103,3,Hangup

And when I call to 103 extension, a2billing.php is called, but I check the a2billing.log and I don't understand anything

[24/04/2008 18:11:40]:[file:a2billing.php - line:76]:[CallerID:]:[CN:]:[IDCONFIG : 1]
[24/04/2008 18:11:40]:[file:a2billing.php - line:77]:[CallerID:]:[CN:]:[MODE : standard]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:616]:[CallerID:104]:[CN:]:[ get_agi_request_parameter = 104 ; SIP/104-0078d6f0 ; asterisk-3300-1209053497.0 ; ; 103]
[24/04/2008 18:11:40]:[file:a2billing.php - line:139]:[CallerID:104]:[CN:]:[[ANSWER CALL]]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1625]:[CallerID:104]:[CN:]:[ - Account code - ]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1769]:[CallerID:104]:[CN:]:[Requesting DTMF, CARDNUMBER_LENGTH_MAX 15]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1771]:[CallerID:104]:[CN:]:[RES DTMF : -1]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1775]:[CallerID:104]:[CN:-1]:[CARDNUMBER ::> -1]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1785]:[CallerID:104]:[CN:-1]:[PREPAID-INVALID-DIGITS]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1761]:[CallerID:104]:[CN:-1]:[PREPAID-INVALID-DIGITS]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1769]:[CallerID:104]:[CN:-1]:[Requesting DTMF, CARDNUMBER_LENGTH_MAX 15]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1771]:[CallerID:104]:[CN:-1]:[RES DTMF : -1]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1775]:[CallerID:104]:[CN:-1]:[CARDNUMBER ::> -1]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1785]:[CallerID:104]:[CN:-1]:[PREPAID-INVALID-DIGITS]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1761]:[CallerID:104]:[CN:-1]:[PREPAID-INVALID-DIGITS]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1769]:[CallerID:104]:[CN:-1]:[Requesting DTMF, CARDNUMBER_LENGTH_MAX 15]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1771]:[CallerID:104]:[CN:-1]:[RES DTMF : -1]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1775]:[CallerID:104]:[CN:-1]:[CARDNUMBER ::> -1]
[24/04/2008 18:11:40]:[file:Class.A2Billing.php - line:1785]:[CallerID:104]:[CN:-1]:[PREPAID-INVALID-DIGITS]
[24/04/2008 18:11:40]:[file:a2billing.php - line:156]:[CallerID:104]:[CN:-1]:[[TRY : callingcard_ivr_authenticate]]
[24/04/2008 18:11:40]:[file:a2billing.php - line:317]:[CallerID:104]:[CN:-1]:[[AUTHENTICATION FAILED (cia_res:-1)]]
[24/04/2008 18:11:40]:[CallerID:104]:[CN:-1]:[[exit]]

Could you help me?


Thaaaaaaaaaaaaaank you very much,

Cristina

Why do you tell that I'm SPAM?? I don't understand? sorry If the question is not good, or I don't have a good english, but I am not spam, my question is honest, like me, please, if you think that my question is not good for the forum (it is about a2billing, no?), tell me why....

Thank you

Hello Cristina,

Depending on your system, I think that you should put your a2billing extensions in extensions.conf or extensions_a2billing.conf or extensions_custom.conf

Cheers

Hi asiby!

Thanks for your reply, but my english is not good and I want to go slowly to be sure that I understood well:

Why do you mean with "put your a2billing extensions in extensions.conf? I did this: in my extensions.conf, I did one extensions, that when you call, play a sound, and then, go to the a2billing system, only to check if the systems is working. I put you here my extensions.conf:

[general]
static=yes
writeprotect=no
priorityjumping=no
autofallthrough=yes
clearglobalvars=no

[globals]
REGISTRO=1
DIALSTART=10
EPOCH=30

; Grabar una conversacion
[internal]
include => parkedcalls
exten => 103,1,Playback(/var/lib/asterisk/sounds/bye)
exten => 103,2,DeadAGI,a2billing.php
exten => 103,3,Hangup

[a2billing]
exten => _X.,1,Answer
exten => _X.,2,Wait,2
exten => _X.,3,DeadAGI,a2billing.php
exten => _X.,4,Wait,2
exten => _X.,5,Hangup

I create a2billing context because it was in this way in the a2billing tutorial, but I really don't call there, I call to 103 extension.

Thank you very much for your atention and sorry for my english,

Cristina

Well, you are not doing it the right way. Before mixing a2billing with other software, make sure that it works first.

You are calling a2billing from the following context



And you are trying to say Bye to the caller at the beginning of the call. Something is obviously wrong here. And you are not using the Playback function the right way.

Here is my suggestion. No matter what your final goals are, for the moment, follow the a2billing installation instructions by the book. If it work, only then, you may try more fancy stuff.

Put the following in extensions.conf and send the call to one of these extensions (depending on what you would like to test first)

I think the problem was for some reason we had two identical threads from you. I've deleted the other thread now, as it hadn't received any responses.
This shows that A2B is asking you to enter a card number, but is receiving no DTMF digits in response. I'm guessing you didn't install the Asterisk prompts that come with A2B. If you search this forum for 'PREPAID-INVALID-DIGITS' I'm sure you'll turn up other threads where your problem was solved.

Hi,

I installed the sounds....but maybe not in the correct directory. Could you help me? I put them in some places....because I saw in differents forums differents places, where is the correct place?

/usr/src/addons/sounds/en/prepaid-invalid-digits.gsm

/etc/addons/sounds/en/prepaid-invalid-digits.gsm

/var/lib/asterisk/mohmp3/acc_7/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_1/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_10/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_6/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_8/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_9/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_5/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_3/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_2/prepaid-invalid-digits.gsm
/var/lib/asterisk/mohmp3/acc_4/prepaid-invalid-digits.gsm

/var/lib/asterisk/sounds/prepaid-invalid-digits.gsm
/var/lib/asterisk/sounds/en/prepaid-invalid-digits.gsm

/var/www/html/addons/sounds/en/prepaid-invalid-digits.gsm

Thank you very much,

Cristina

Added after 2 hours 45 minutes:

Hi!!

I write to tell you that I found the solution, I have search where could be the sounds, and I found it....now....the next step!!

Thank you!!

Cristina