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 Post subject: how to disable bad quality routes
PostPosted: Tue Nov 27, 2012 1:12 pm 
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Joined: Sat Aug 20, 2011 6:39 pm
Posts: 11
hi,
I am using multiple providers, each provider has its rate card and LCR is working fine.
My problem is with providers that have best rate for a specific destination but very bad quality. my questions:
1. what is the best way to remove specific destination from a provider? (disable route of a provider)
2. how can I monitor the stats of each destination by carrier? (so I will be able to remove the destination for these carriers)
3. is there an option to choose route by the carrier stats (ASR...) - in addition to the best rate?

Thanks,
Amos


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 Post subject: Re: how to disable bad quality routes
PostPosted: Fri Mar 01, 2013 6:42 pm 
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Joined: Wed Aug 15, 2007 6:08 pm
Posts: 50
Hi Amos,

we are using profit-based routing to handle that.

Steps:
1. On each call we retrieve the client tariff
2. When the call is initiated we gather all available provider routes for the given dialed number, their tariff and call statistics

3. We order the provider routes by expected profit, according to the function
(client tariff - provider tariff) x expected Call duration = expected profit

4. When connecting the call we try the routes from highest expected profit, to lowest

The whole setup is a self-regulating mechanism. When clients are unhappy they disconnect the call early. Therefore the expected call duration of that route gets lower, and also the expected profit. Therefore that route would get a lower priority on the next call.

The interest of clients and yours coincide because you both want long call durations, without duration one cannot make profits. The profit-based routing algorithm ensures that the interests coincide.

Since we are using profit-based routing the quality problems and manual re-routing works have almost disappeared.
You can find further info here on x164, we built the system over several years to solve exactly the problem you describe.

An example how x164 cherry-picks grey/standard/premium routes from Voicetrading.
http://www.x164.com/index.php/tools-res ... uting.html
We show here that profit-based routing with a blend of grey, standard, premium routes achieves 16% lower cost at high quality.

Overview
http://www.x164.com/index.php/offeredse ... uting.html

Gerry


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 Post subject: Re: how to disable bad quality routes
PostPosted: Fri May 03, 2013 10:51 pm 
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Joined: Sat Oct 13, 2007 4:07 am
Posts: 189
That would be with your provider


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