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 Post subject: Be carefull with Terasip as a wholesale carrier
PostPosted: Wed Jan 21, 2009 6:11 pm 
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Joined: Thu Oct 04, 2007 7:27 am
Posts: 44
I used Terasip wholesale service about a month . After my test period they start charging for not connected calls and when I reported the problem several times they keep silent.

So be careful if you going to use there service.


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 Post subject: Re: Be carefull with Terasip as a wholesale carrier
PostPosted: Fri Nov 27, 2009 5:04 am 
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Joined: Sun Nov 15, 2009 2:07 am
Posts: 6
that´s right..

terrasip has connection fee...

Confirmed :)


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 Post subject: Re: Be carefull with Terasip as a wholesale carrier
PostPosted: Wed Dec 09, 2009 6:40 pm 
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Joined: Thu Jan 18, 2007 5:37 pm
Posts: 131
Location: Mallorca / Spain
and terrasip has bad quality most of the time.

i found my routing partner and the quality is very good. the caller ids are also shown.
important for my business clients ;)


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 Post subject: Re: Be carefull with Terasip as a wholesale carrier
PostPosted: Sat Apr 10, 2010 8:18 pm 
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Joined: Fri Jan 15, 2010 9:15 pm
Posts: 7
I've had terrible trouble with Terrasip.

They kept mucking up Caller ID, Certain Calls not connecting, but being charged.

Tried numerous emails, no response, get the phone hung up on.

Then did a pay-pal dispute (only used about €2) of call credit as i wanted the rest back. Next minute i know they use up all my credit phoning high rate countries accusing me of phoning them. Pay-pal didn't want to know and won the case on Terrasips side (don't protect virtual goods). Thankfully our bank is on our side and reversing the direct debit with Paypal.

Stay well clear! You've been warned!


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 Post subject: Re: Be carefull with Terasip as a wholesale carrier
PostPosted: Wed Apr 14, 2010 8:48 pm 
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Joined: Sat Dec 12, 2009 8:36 am
Posts: 11
yes i have tested terrasip and sometimes false answer ( fas ) charge and nothing only silence

if you look for routes for Africa it s not your provider

regards


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 Post subject: Re: Be carefull with Terasip as a wholesale carrier
PostPosted: Thu Jun 03, 2010 6:24 pm 
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Joined: Mon Aug 24, 2009 5:05 pm
Posts: 7
Hi,

Yeah I tried these, voice quality was nothing special.

I asked them a few questions, this being one of them,

"is it ok to make national transfer for first payment instead of IBAN"

And this was their response.

"Hello Lee

Please send us no money. We are not interested to do so much work for more or less nothing.
You must know that our calculation for cross margin is 5 % on the wholesale rates only.
I you are sending us 100 Euro then our margin is 5 Euro and have to cover many costs out of this 5 Euro.

Please understand that we are not want to do so much work.

Please try to find another carrier.

Kind regards
Daniel David"

DONT TOUCH WITH A BARGE POLE - is my advice.


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