Hi,
I am a small time service provider using A2billing/Freepbx going through about 2500 minutes a day.
Just a bit of shared experience for everyone.
Have been using siptraffic & myvoiptraffic (Betamax) on and off for around 2 months now.
Pros
- Rates excellent (1/1 except Mexico), especially Myvoip traffic (10/10) - Call quality excellent even on the grey routes (10/10 - Reliability great, zero downtime so far (10/10) - Ease of connection to your servers, great (10/10
Cons
- I have been locked out of my user panel for a week now with MVT (My user and pass is correct) and "forgot password" retrieval does not work. Unfortunately my server extension got hacked this week (Problem my end not theirs) and because I couldnt check my stats I never noticed and they burnt through nearly a full bank of 300 USD of credit in a week.
You cannot contact them directly, you have to use their ticket system from within the user panel, not contact email. Therefore if you cant login to your account, your screwed. (This applies to both sites).
- Payment gateways
The only company in the world that doesnt seem want my money,
- the initial payment has to be done via IBAN bank transfer that can take up to 7 working days unless you have a UKASH account and a Cash machine in your area that dispenses UKASH vouchers, I dont.
- finally got my money to them via IBAN, (MVT) the system worked perfectly I was very happy, I then had a full array of gateways to choose from. Paypal, Moneybookers, VISA, Mastercard to name but a few. Great I thought until I went to use Paypal and guess what, it failed. Sent a support request, they told me to use another gateway.
VISA failed MASTERCARD failed
Then no response to my support tickets from there on. Thats why I opened a siptraffic account, there is a major shortage of high reliability & low cost providers and I figured that if siptraffic offered the reliability and quality as their "sister" site I´d be fine, unfortunately the rates are not as good but acceptable. I was right, it is just as good.
Since then I have not had a problem with siptraffic and payment gateways work fine.
I then went back to MVT, and used my moneybookers account to top up (min 300 USD top up BTW but worth it if it works), all went through, should have taken 5 mins for payment to show but it didnt, checked my MB account and its gone, sent MVT a support ticket, they said they havent got it and no matter what I sent them, confirmation from Moneybookers, receipts etc. they would not accept it. 24hrs later the credit appeared. Since then I made one more payment via Paypal that went through without a problem last week, then got locked out of my account and hacked (my end not theirs BTW) and now I cant top up my account or contact them.
Even after all this I still want to use them, their Pros do outweigh their cons in a strange sadistic way but I cant access my account.
If you are going to use these, give yourself a good 48hrs before your credit runs out to allow for gateway errors.
I would love to hear from anyone with:
- shared experience from these guys - a provider who thinks they can match or beat MVT´s rates and reliability without the hassle - someone who can give me contact details so that i can unlock my account and apply more credit
If you have any questions then please dont hesitate to contact me.
Finally a quick message to myvoiptraffic...i just want to give you money!!!!
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