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 Post subject: problems with myvoiptraffic
PostPosted: Thu Jul 14, 2011 3:47 pm 
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Joined: Sun Jan 20, 2008 1:58 am
Posts: 72
Since two days I can't login to my account anymore. Password is 100% correct, have the password in a password database. I can still send calls, but I have no idea how much credit I have left and I won't be able to recharge.
Anyone else having issues? The reset password function is also not working. I think I will just sign up with a new account and contact support through their control pannel. typical dellmont/finarea/whatever ... cheap but 0 support.


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 Post subject: Re: problems with myvoiptraffic
PostPosted: Sat Aug 13, 2011 11:15 am 
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Joined: Sun Jan 20, 2008 1:58 am
Posts: 72
great ... they have killed my account completely!
I created a new account to talk to support (the only way to contact them is through their ticket system which you can only reach if you have an account) I explained the problem that my Password is not working.
The response was "what services do you offer and send more details".
Was pretty confused, since I asked about a problem and didn't offer anything. Explained it once again and once again I got a answer, telling me that I didn't answer their question. Explained what I am doing, why I purchase from myvoiptraffic ... no answer and account was deleted.
I know that the account is deleted because there still should have been some credit on it and also it wouldn't have been possible to give access to an IP that was already used by a different account.
So now I only buy very small amount of credit every 2-3 days.


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