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 Post subject: Your new did hasn't been inserted
PostPosted: Fri Jul 31, 2009 7:42 pm 
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Joined: Sun Jan 20, 2008 1:58 am
Posts: 72
I am trying to create a new DID and all a2billing is telling me is "Your new did hasn't been inserted."
No other error, no clue what is wrong. Any idea what I might be doing wrong?
It's a fresh 1.4 install made today. The link to the online doc: http://trac.asterisk2billing.org/cgi-bi ... -4-EditDID doesn't exist. I am pretty clueless about what the problem could be.

LE: I can import them by CSV File but I can't see them on the Show DID page but I can see them on the DID Destination page. Very strange


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Fri Jul 31, 2009 8:57 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Have you updated the web pages, but not the database?

Joe


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Sat Aug 01, 2009 6:16 am 
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Joined: Sun Jan 20, 2008 1:58 am
Posts: 72
I didn't upgrade anything. It's a complete fresh install from scratch!
I installed according to the manual: http://www.asterisk2billing.org/cgi-bin ... lation-deb


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Mon Aug 03, 2009 11:57 am 
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Joined: Sun Jan 20, 2008 1:58 am
Posts: 72
I don't understand, I am really the only one with this Problem? I just can't imagine to be the only one.
Anyway, I will trash a2billing 1.4 and reinstall from scratch. Although I did everything according to the manual and it was a fresh install on a newly installed Debian system. Very very strange.
I just noticed I posted in the wrong section. This post belongs to "Bugs" and not "Installation"


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 Post subject: [solved] Re: Your new did hasn't been inserted
PostPosted: Mon Aug 03, 2009 1:45 pm 
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Joined: Sun Jan 20, 2008 1:58 am
Posts: 72
Found the problem, the documentation http://www.asterisk2billing.org/cgi-bin ... lation-deb doesn't mention to also upgrade the database even though it's a fresh install.
This solved the problem:
Code:
mysql mya2billing -p < UPDATE-a2billing-v1.4.0-to-v1.4.1.sql

topic can be closed.


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Thu Nov 18, 2010 8:02 am 
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Joined: Sat Dec 26, 2009 5:53 am
Posts: 42
Hi, all,

Even if I did mysql command posted up and restart my box, I got the same result that said 'Your new did hasn't been inserted'.

Any idea?

Btw, I am using abilling 1.4.4.

Thx in advance.


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Thu Nov 18, 2010 4:08 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

I assume by this comment,

Quote:
Even if I did mysql command posted up and restart my box, I got the same result that said 'Your new did hasn't been inserted'.
in response to:-

Code:
mysql mya2billing -p < UPDATE-a2billing-v1.4.0-to-v1.4.1.sql

you also ran UPDATE-a2billing-v1.4.1-to-v1.4.2, UPDATE-a2billing-v1.4.2-to-v1.4.3 and UPDATE-a2billing-v1.4.2-to-v1.4.3

I know it is a silly question, and you have probably done this, but it as well to check that you did this during the install, or since when you realised you had not updated it.

Joe


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Fri Nov 19, 2010 4:07 am 
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Joined: Sat Dec 26, 2009 5:53 am
Posts: 42
Thx a lot, Joe.

I made it. When I execute the from-v1.4.0-to-v1.4.1 command again, I can new my did.
The problem was that the command was not executed successfully.


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Fri Nov 19, 2010 4:09 am 
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Joined: Sat Dec 26, 2009 5:53 am
Posts: 42
And do i need to execute other commands in you last post to avoid similar problems?


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 Post subject: Re: Your new did hasn't been inserted
PostPosted: Fri Nov 19, 2010 12:49 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
You should run the SQL update scripts in order, to match your version of A2Billing, as seen at the bottom of the screen in the admin pages.

However, we would advise an upgrade to 1.8.3, for the new features.

Joe


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