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Predictive Dialer


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 Post subject: no busy signal
PostPosted: Wed Feb 10, 2010 10:46 pm 
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Joined: Sun May 17, 2009 8:04 am
Posts: 115
Hi,
I'm using 1.4.1 and noticed that my end users arent getting a busy tone when the outbound call is engaged. I've upgraded a lab server to 1.5.1 and noticed that i now get one single tone then it disconnects.

How do i get the busy signal sent back to my users?
Is it possible to send back a 486 sip message or jump out and let asterisk send the sip message?
Is this a dial status issue?

I did see a bug related to this 2718 & 718. Did this get resolved?

Any help much appreciated..

Thanks..
Taff


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 Post subject: Re: no busy signal
PostPosted: Sun Feb 14, 2010 5:47 am 
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Joined: Sun May 17, 2009 8:04 am
Posts: 115
Ok the latest version has a fix for this but only plays the busy tone for 1 second.

You need to remove the 1 from the (Busy 1) statements in the following files.

trunk/common/lib/Class.A2Billing.php

trunk/common/lib/Class.RateEngine.php

All fixed :-)


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