with my knowledge of VOIP i know that when people use a softphone to call they should not experience any kind of prompts. I have a DID setup as well.
The issue is my users hear prompts when they call using SIP. I can turn this off but this then also affects the DID number. Somehow they are interconnected which is completely wrong. Also when i set use_dnid to YES that is what i want for SIP but that affects DID as well. Something is wrong and i need these to work. Can someone help please? here is my extensions..,
[general]
context=default ; Default context for incoming calls
;allowguest=no ; Allow or reject guest calls (default is yes, this can also be set to 'osp'
; if asterisk was compiled with OSP support.
;realm=mydomain.tld ; Realm for digest authentication
; defaults to "asterisk"
; Realms MUST be globally unique according to RFC 3261
; Set this to your host name or domain name
bindport=5060 ; UDP Port to bind to (SIP standard port is 5060)
bindaddr=0.0.0.0 ; IP address to bind to (0.0.0.0 binds to all)
srvlookup=yes ; Enable DNS SRV lookups on outbound calls
; Note: Asterisk only uses the first host
; in SRV records
; Disabling DNS SRV lookups disables the
; ability to place SIP calls based on domain
; names to some other SIP users on the Internet
;domain=mydomain.tld ; Set default domain for this host
; If configured, Asterisk will only allow
; INVITE and REFER to non-local domains
; Use "sip show domains" to list local domains
;domain=mydomain.tld,mydomain-incoming
; Add domain and configure incoming context
; for external calls to this domain
;domain=1.2.3.4 ; Add IP address as local domain
; You can have several "domain" settings
;allowexternalinvites=no ; Disable INVITE and REFER to non-local domains
; Default is yes
;autodomain=yes ; Turn this on to have Asterisk add local host
; name and local IP to domain list.
;pedantic=yes ; Enable slow, pedantic checking for Pingtel
; and multiline formatted headers for strict
; SIP compatibility (defaults to "no")
;tos=184 ; Set IP QoS to either a keyword or numeric val
;tos=lowdelay ; lowdelay,throughput,reliability,mincost,none
;maxexpiry=3600 ; Max length of incoming registration we allow
;defaultexpiry=120 ; Default length of incoming/outgoing registration
;notifymimetype=text/plain ; Allow overriding of mime type in MWI NOTIFY
;checkmwi=10 ; Default time between mailbox checks for peers
;vmexten=voicemail ; dialplan extension to reach mailbox sets the
; Message-Account in the MWI notify message
; defaults to "asterisk"
;videosupport=yes ; Turn on support for SIP video
;recordhistory=yes ; Record SIP history by default
; (see sip history / sip no history)
;disallow=all
allow=g729
allow=ulaw ; Allow codecs in order of preference
;allow=alaw
;allow=ilbc ;
;musicclass=default ; Sets the default music on hold class for all SIP calls
; This may also be set for individual users/peers
;language=en ; Default language setting for all users/peers
; This may also be set for individual users/peers
;relaxdtmf=yes ; Relax dtmf handling
;rtptimeout=60 ; Terminate call if 60 seconds of no RTP activity
; when we're not on hold
;rtpholdtimeout=300 ; Terminate call if 300 seconds of no RTP activity
; when we're on hold (must be > rtptimeout)
;trustrpid = no ; If Remote-Party-ID should be trusted
;sendrpid = yes ; If Remote-Party-ID should be sent
;progressinband=never ; If we should generate in-band ringing always
; use 'never' to never use in-band signalling, even in cases
; where some buggy devices might not render it
; Valid values: yes, no, never Default: never
;useragent=Asterisk PBX ; Allows you to change the user agent string
;promiscredir = no ; If yes, allows 302 or REDIR to non-local SIP address
; Note that promiscredir when redirects are made to the
; local system will cause loops since SIP is incapable
; of performing a "hairpin" call.
;usereqphone = no ; If yes, ";user=phone" is added to uri that contains
; a valid phone number
dtmfmode = rfc2833 ; Set default dtmfmode for sending DTMF. Default: rfc2833
; Other options:
; info : SIP INFO messages
; inband : Inband audio (requires 64 kbit codec -alaw, ulaw)
; auto : Use rfc2833 if offered, inband otherwise
;compactheaders = yes ; send compact sip headers.
;sipdebug = yes ; Turn on SIP debugging by default, from
; the moment the channel loads this configuration
;subscribecontext = default ; Set a specific context for SUBSCRIBE requests
; Useful to limit subscriptions to local extensions
; Settable per peer/user also
;notifyringing = yes ; Notify subscriptions on RINGING state
;alwaysauthreject = yes ; When an incoming INVITE or REGISTER is to be rejected,
; for any reason, always reject with '401 Unauthorized'
; instead of letting the requester know whether there was
; a matching user or peer for their request
;
; If regcontext is specified, Asterisk will dynamically create and destroy a
; NoOp priority 1 extension for a given peer who registers or unregisters with
; us. The actual extension is the 'regexten' parameter of the registering
; peer or its name if 'regexten' is not provided. More than one regexten may
; be supplied if they are separated by '&'. Patterns may be used in regexten.
;
;regcontext=sipregistrations
;
; Asterisk can register as a SIP user agent to a SIP proxy (provider)
; Format for the register statement is:
; register => user[:secret[:authuser]]@host[:port][/extension]
;
; If no extension is given, the 's' extension is used. The extension needs to
; be defined in extensions.conf to be able to accept calls from this SIP proxy
; (provider).
;
; host is either a host name defined in DNS or the name of a section defined
; below.
;
; Examples:
;
;register => 1234:
[email protected] ;
; This will pass incoming calls to the 's' extension
;
;
;register => 2345:password@sip_proxy/1234
;
; Register 2345 at sip provider 'sip_proxy'. Calls from this provider
; connect to local extension 1234 in extensions.conf, default context,
; unless you configure a [sip_proxy] section below, and configure a
; context.
; Tip 1: Avoid assigning hostname to a sip.conf section like [provider.com]
; Tip 2: Use separate type=peer and type=user sections for SIP providers
; (instead of type=friend) if you have calls in both directions
;registertimeout=20 ; retry registration calls every 20 seconds (default)
;registerattempts=10 ; Number of registration attempts before we give up
; 0 = continue forever, hammering the other server until it
; accepts the registration
; Default is 0 tries, continue forever
;callevents=no ; generate manager events when sip ua performs events (e.g. hold)
;----------------------------------------- NAT SUPPORT ------------------------
; The externip, externhost and localnet settings are used if you use Asterisk
; behind a NAT device to communicate with services on the outside.
;externip = 200.201.202.203 ; Address that we're going to put in outbound SIP messages
; if we're behind a NAT
; The externip and localnet is used
; when registering and communicating with other proxies
; that we're registered with
;externhost=foo.dyndns.net ; Alternatively you can specify an
; external host, and Asterisk will
; perform DNS queries periodically. Not
; recommended for production
; environments! Use externip instead
;externrefresh=10 ; How often to refresh externhost if
; used
; You may add multiple local networks. A reasonable set of defaults
; are:
;localnet=192.168.0.0/255.255.0.0; All RFC 1918 addresses are local networks
;localnet=10.0.0.0/255.0.0.0 ; Also RFC1918
;localnet=172.16.0.0/12 ; Another RFC1918 with CIDR notation
;localnet=169.254.0.0/255.255.0.0 ;Zero conf local network
; The nat= setting is used when Asterisk is on a public IP, communicating with
; devices hidden behind a NAT device (broadband router). If you have one-way
; audio problems, you usually have problems with your NAT configuration or your
; firewall's support of SIP+RTP ports. You configure Asterisk choice of RTP
; ports for incoming audio in rtp.conf
;
;nat=no ; Global NAT settings (Affects all peers and users)
; yes = Always ignore info and assume NAT
; no = Use NAT mode only according to RFC3581
; never = Never attempt NAT mode or RFC3581 support
; route = Assume NAT, don't send rport
; (work around more UNIDEN bugs)
;rtcachefriends=yes ; Cache realtime friends by adding them to the internal list
; just like friends added from the config file only on a
; as-needed basis? (yes|no)
;rtupdate=yes ; Send registry updates to database using realtime? (yes|no)
; If set to yes, when a SIP UA registers successfully, the ip address,
; the origination port, the registration period, and the username of
; the UA will be set to database via realtime. If not present, defaults to 'yes'.
;rtautoclear=yes ; Auto-Expire friends created on the fly on the same schedule
; as if it had just registered? (yes|no|<seconds>)
; If set to yes, when the registration expires, the friend will vanish from
; the configuration until requested again. If set to an integer,
; friends expire within this number of seconds instead of the
; registration interval.
;ignoreregexpire=yes ; Enabling this setting has two functions:
;
; For non-realtime peers, when their registration expires, the information
; will _not_ be removed from memory or the Asterisk database; if you attempt
; to place a call to the peer, the existing information will be used in spite
; of it having expired
;
; For realtime peers, when the peer is retrieved from realtime storage,
; the registration information will be used regardless of whether
; it has expired or not; if it expires while the realtime peer is still in
; memory (due to caching or other reasons), the information will not be
; removed from realtime storage
; Incoming INVITE and REFER messages can be matched against a list of 'allowed'
; domains, each of which can direct the call to a specific context if desired.
; By default, all domains are accepted and sent to the default context or the
; context associated with the user/peer placing the call.
; Domains can be specified using:
; domain=<domain>[,<context>]
; Examples:
; domain=myasterisk.dom
; domain=customer.com,customer-context
;
; In addition, all the 'default' domains associated with a server should be
; added if incoming request filtering is desired.
; autodomain=yes
;
; To disallow requests for domains not serviced by this server:
; allowexternaldomains=no
; fromdomain=mydomain.tld ; When making outbound SIP INVITEs to
; non-peers, use your primary domain "identity"
; for From: headers instead of just your IP
; address. This is to be polite and
; it may be a mandatory requirement for some
; destinations which do not have a prior
; account relationship with your server.
sorry for all the extra writing. Please can someone help me on how i can seperate these so they work independently of each other?