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 Post subject: Need to configure Pakage offer Free Minutes
PostPosted: Sat Jun 26, 2010 5:05 pm 
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Joined: Wed Dec 16, 2009 1:14 am
Posts: 13
Location: USA
Hi,

I would like to configure a pakage offer.

My senario is:

I would like to offer to all my customers 500 minutes free calls to US every months and they will pay $xx.xx every month (my seperate billing software will bill him).
- I will not put any credit on their cards.
- They don't have any Credit on their account so they will not be able to call any other countries.
- They have option to buy Voucher from website and add this Voucher to their account and then they will be able to call A-Z.
- Also after finished their Free 500 Minutes they should be able to call US using their credit.

I tried to configure package offer and it didn't work for me.

1. I added a Package and Package Group
2. Edited the Package and add rate in it.
3. Edidted Callplan and selected Package offer.
My rate card (which I added) has Buying rate selling rate etc.


Can Anyone help me?


Thank You



Nath


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Wed Jun 30, 2010 3:31 am 
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Joined: Wed Dec 16, 2009 1:14 am
Posts: 13
Location: USA
Guys,

I have successfully configured.


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Thu Jul 22, 2010 5:26 pm 
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Joined: Mon Mar 15, 2010 4:43 pm
Posts: 19
Hello Nath,

Could you please share with the rest of us how you got this setup?

Thanks,

Avestan :)


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Mon Jul 26, 2010 7:03 am 
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Joined: Wed Dec 16, 2009 1:14 am
Posts: 13
Location: USA
Avestan,

Example:
500 free Minutes US & Canada every Month. User has $0.00 in his account.

Step 1:

Go to Package offer --> Add --> Add Package then

LABEL : 500 Minutes US Canada
PAKAGE TYPE: Free Seconds
Billing Type: Monthly
Starting Day: 1
Free Units: 132000
-->Confirm data

Go to Package offer--> Add
You will be able to see your "500 US Canada" in the list
Click On "Add rate" Click on + and add your US and Canada's Rates

Step 2:

Go to Package offer --> Group then "Add Package Group". Name & Desc then --Confirm Data.

Go to Package offer --> Group
Edit your Package Group
Add Package "500 Minutes US Canada" from the List---> Confirm Data

Step 3:

Go to RATES--> Call Plan --> Edit your Call Plan--> Select your Package -->confirm Data.

You don't need to Run any Corn for Package offer.

I hope it will help you to configure Package offer. I'm using A2B 1.4


Thank You,

Nath


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Wed Nov 03, 2010 3:16 pm 
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Joined: Wed Sep 15, 2010 9:09 am
Posts: 96
Hi,
I use A2B 1.7.1 but in step 2, I don't find this function Group in Package Offer.
Is this bug for A2B 1.7.1 ?

B.R


nath wrote:
Avestan,


Step 2:

Go to Package offer --> Group then "Add Package Group". Name & Desc then --Confirm Data.

Go to Package offer --> Group
Edit your Package Group
Add Package "500 Minutes US Canada" from the List---> Confirm Data



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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Wed Nov 03, 2010 5:43 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Group was removed in a later version, as it was not well tested, it may come back once we have got it stable.

Joe


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Fri Nov 05, 2010 10:12 am 
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Joined: Wed Sep 15, 2010 9:09 am
Posts: 96
It means I can't use this function PACKAGE OFFER with version A2B 1.7.1.
Is this function PACKAGE OFFER in version A2B 1.8.1 ?
B.R


jroper wrote:
Group was removed in a later version, as it was not well tested, it may come back once we have got it stable.

Joe


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Fri Nov 05, 2010 10:54 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
The package offer is still there and completely operational and stable. What was removed was the Package Offer Groups.

To clarify, you can still bundle Free Minutes or Free Calls to selected destinations.

Joe


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Wed Jan 12, 2011 3:08 am 
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Joined: Wed Jan 12, 2011 2:44 am
Posts: 1
Can you give a rough estimate as to when Package Group might become available?
Is it on the list for the next release or unscheduled at this time?


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Wed Mar 23, 2011 2:47 pm 
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Joined: Mon Mar 07, 2011 5:37 pm
Posts: 3
Hi, I am trying to do the same, and I configure it like you,
But my problem is that if I set the starting day to 1, and a customer buy this Package Offer the day 30 of the month, the customer is paying the whole month.
How do you solve it?

Thank you


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Tue Oct 18, 2011 7:54 am 
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Joined: Wed Sep 15, 2010 9:09 am
Posts: 96
jroper wrote:
The package offer is still there and completely operational and stable. What was removed was the Package Offer Groups.

To clarify, you can still bundle Free Minutes or Free Calls to selected destinations.

Joe


Hi Joe,
I have configured Package Offer : Free Minutes (5 minutes) with 2 destinations.
So the duration of call is less 5 minutes, A2B is worked correctly ( sell = 0 usd)
But the call is more 5 minutes, A2B is not working. This charge of call is normal (package offer is not applied). And I try to access in Admin Interface : PACKAGE OFFER ---> Details . This call (> 5 minutes ) is in list of Free Minutes.

Is this an error in A2B version 1.7.1 ?

Thank in advance for all helps!
Best regards,
Ryan.


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Sat Mar 31, 2012 9:31 am 
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Joined: Fri Dec 02, 2011 2:21 am
Posts: 15
Hi,
I have the same problem, when the call is over the freetime package offer, the package is not applied.
Did you get any fix?
Thanks, Sylvain


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Sun Oct 14, 2012 7:57 am 
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Joined: Tue Jul 24, 2012 11:52 pm
Posts: 11
svanou wrote:
Hi,
I have the same problem, when the call is over the freetime package offer, the package is not applied.
Did you get any fix?
Thanks, Sylvain

Any one got this Fix yet.. please advice i am facing same problem


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Sun Oct 14, 2012 8:00 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

I tested this a day r so ago, and it worked for me. Check you have exactly the right rate selected.

Joe


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 Post subject: Re: Need to configure Pakage offer Free Minutes
PostPosted: Sun Oct 14, 2012 8:11 am 
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Joined: Tue Jul 24, 2012 11:52 pm
Posts: 11
jroper wrote:
Hi

I tested this a day r so ago, and it worked for me. Check you have exactly the right rate selected.

Joe

It work but on last call we had 32 min left on pkg but the last call went for 32.52 min since it wen extra 52 second it bill for the whole 32.52 min please let me know how can I fix this.. It spouse to bill only 52 second not 32.52

I made 3 calls

Total free Second = 3000

2. 2012-10-14 32:52 DEFAULT ANSWER STANDARD 0.822 USD 1.095 USD 24.99% 33.32%
3. 2012-10-14 04:19 DEFAULT ANSWER STANDARD 0.108 USD 0.000 USD n/a -100.00%
4. 2012-10-13 00:51 DEFAULT ANSWER STANDARD 0.021 USD 0.000 USD n/a -100.00%
5. 2012-10-13 04:38 DEFAULT ANSWER STANDARD 0.116 USD 0.000 USD n/a -100.00%
6. 2012-10-13 01:21 DEFAULT ANSWER STANDARD 0.034 USD 0.000 USD n/a -100.00%
7. 2012-10-13 01:33 DEFAULT ANSWER STANDARD 0.039 USD 0.000 USD n/a -100.00%

however Under Pkg details cdr show

1 4987XXXXXXXXX XXXXXXXXX 50:00 6


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