provided by Star2Billing S.L.

"Say_duration" is currently been said in minutes and seconds. How can i have these information played in Hours and Minutes? My customers are complaining about waiting for "One thousand, four hundred, seventy eight minutes and thirty five seconds" before the call is connected. We need to change it to "Twenty four hours and sixty three minutes".

Any recommendations on how to get this done?

-Xisco Mandia

The code to announce the time remaining is very simple; perhaps you could modify it yourself. See lines 999-1057 of common/lib/Class.A2Billing.php.

Is it possible to have the say_rateinitial resolution increased by adjusting this file also. Currently if a rate is 1.8 cents the system says 1 cent.

Kind Regards,

Les

I think I saw that code nearby, yes.

Hi Stavros,

Thank you for the reply.

I am thinking this code

if ($this->agiconfig['say_rateinitial']==1) {
$this -> fct_say_rate ($agi, $rate);
}

and I need to figure out where and how to increase the $rate resolution. Is my thinking off?

Kind Regards,

Les

You're on the right track. Look at fuction fct_say_rate(), at line 1,882.

Thanks,

I did a search on $rate earlier today and saw that. I am still trying to figure out how to increase the resolution. I am thinking it is a simple change and that I am over thinking buy wanted to figure out where $rate is formulate.

Kind Regards

Les

I am not php guy, Xisco have you figured out where you have to change to announce time in hour and minute instead of minute and second.

//$this->timeout = intval(($this->credit * 60*100) / $rate); // -- RATE is millime cents && credit is 1cents

$this->timeout = $RateEngine-> ratecard_obj[0]['timeout'];
$timeout = $this->timeout;
if ($this->agiconfig['cheat_on_announcement_time']==1) {
$timeout = $RateEngine-> ratecard_obj[0]['timeout_without_rules'];
}

$announce_time_correction = $RateEngine->ratecard_obj[0][61];
$timeout = $timeout * $announce_time_correction;
$this -> fct_say_time_2_call($agi,$timeout,$RateEngine->ratecard_obj[0][12]);

I think we have to change in above line in red but not sure what......

thanks in advance to all for help........

Experts,

Any reply to my post ?

Thanks,
Saurin

Experts Any help or comment on my query.