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 Post subject: Recharge by Phone???
PostPosted: Sat Jul 03, 2010 5:53 pm 
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Joined: Thu Mar 27, 2008 11:37 am
Posts: 111
we are looking for a way for our Agents to recharge our customers’ accounts
> in person without using a computer.
>
> Here’s how the new Retail Store Agent Recharge Feature should Work:
>
> 1. Customer goes to a retail location to recharge their pinless
> calling card account.
>
> 2. The agent will dial an access number from their phone and enter
> their agent ID followed by the # key.
>
> 3. The agent will then enter the number and dollar amount they want
> to recharge followed by the # key.
>
> 4. The agent can also use the IVR menu to listen to their balance.
> That is the hottest feature in the market now


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