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 Post subject: [pls.] a2billing CRASH on Customer Card update
PostPosted: Mon Feb 05, 2007 7:10 am 
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Joined: Mon Feb 05, 2007 6:38 am
Posts: 10
Hi, I love it so much but I'm getting some strange problem with my last install.

I'using: Trixbox 2.0 with Asterisk2Billing - Version 1.2.3.

> If I create a new Customer
(also w/ SIP and IAX account enablled or disabled)
> when I "confirm data": it's all OK

> later, every time i try to MODIFY the Customer Card
(i.e: adding 1 char on my address,
or just leaving everything as is)
> when I "confirm data":

... a2billing STOPs on responding.
For having it working again, I've to stop & restart HTTPD.


mysql DB seems to be well configured and working.
Simple Rates, rate cards and tariff group are configured.


pls, what's going wrong ?
any idea on which direction I'd have to investigate ?


any help is very appreciated,
Marco


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 Post subject:
PostPosted: Mon Feb 05, 2007 10:30 pm 
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Joined: Thu Oct 19, 2006 9:56 am
Posts: 300
Location: Athens, Greece
Just a general rule:
if anything goes wrong on a php application, first take a look at /var/log/httpd/errors (or corresponding apache error log).

Sometimes (especially with sip.conf) wrong permissions for /etc/asterisk/sip*.conf may let php fail.


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 Post subject:
PostPosted: Fri Feb 09, 2007 7:34 pm 
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Joined: Mon Feb 05, 2007 6:38 am
Posts: 10
Hi "xrg", I've been wait hardly till now but the problem still exists. No way ...

Yes, it is something related to PHP I guess.

When the "Customer" page is freezed ...
I can't access the mya2billing database using phpMyAdmin ...
(while all other are well acccessible).

The php interface is blocked for a few minutes (maybe 5 ? Is it releted with "op_server" ??

But I can't understand the origin of the problem.
I'm using "Cusomer" cards as they are created from system (just with custom info but not changing defaults)


Anyway:
In /etc/asterisk (not just "sip conf" files) it is at "777" for all ...

About "php" requirements: there are installed:
php-mysql, php-gd, php-mbstring, php-pear and php-pcntl ...
except phpgettext (I don't need to localize A2B).

I thank you very much for your reply and hope no others are under that issue.

see u in the future !


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