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VoIP Billing solution


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 Post subject: "Sorry, Thats not a valid extension" message
PostPosted: Fri Mar 02, 2007 3:22 am 
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Joined: Thu Mar 01, 2007 4:44 pm
Posts: 14
I think I have everything working right in a2biling, including all the bugfixes.

Theres a strange message that plays just right after I input the number I wish to call. heres the sequence:

1. dial in to * box
2. call directed to a2billing
3. a2b ask for access code
3a. input access code
4. play amount for balance
5. voice prompt for number to call
5a. input number to call
6. play message "transfer"
7. then a hear dial tone (about 1 ~ 1.5 sec.)
8. play message "Sorry, thats not a valid, extension, please try...."
9. play minutes allowed based on balance
10. * dials out via ZAP trunk to dialed number

the system always completes the call and chooses the right ratecards i've created.

I am confused where is the message being generated any why im getting it.

Anybody has the same problem?

Robert S.


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