Support A2Billing :

provided by Star2Billing S.L.

Support A2Billing :
It is currently Sat Oct 20, 2018 12:59 am
Predictive Dialer


All times are UTC




Post new topic Reply to topic  [ 11 posts ] 
Author Message
 Post subject: a2billing is starting timer right away by session start
PostPosted: Tue Mar 20, 2007 6:25 pm 
Offline

Joined: Mon Feb 12, 2007 11:23 pm
Posts: 17
Hello ..

I have an issue that a2billing is starting timer right away by session starts even when it is ringing .. plz help me to make it charges once call connected

Regards


Top
 Profile  
 
 Post subject:
PostPosted: Tue Mar 20, 2007 8:47 pm 
Offline

Joined: Sun Jun 25, 2006 9:13 am
Posts: 183
Location: Germany
it's no a2b issue. looks you provider issue


Top
 Profile  
 
 Post subject:
PostPosted: Tue Mar 20, 2007 9:08 pm 
Offline

Joined: Mon Feb 12, 2007 11:23 pm
Posts: 17
Hello

No my friend it is not my providers issue ... cuz when i use extensions i don't have this issue

Regards


Top
 Profile  
 
 Post subject:
PostPosted: Tue Mar 20, 2007 9:31 pm 
Offline

Joined: Sun Jun 25, 2006 9:13 am
Posts: 183
Location: Germany
do get charged for call that actually not answered ? or only get charges when answered but + ring time


Top
 Profile  
 
 Post subject:
PostPosted: Tue Mar 20, 2007 11:38 pm 
Offline

Joined: Mon Feb 12, 2007 11:23 pm
Posts: 17
Well , my issue is not in charging i mean it dosen't charge for unsuccessed calls in CDR everything is correct but dear my issue is :
when i use X-ten and press dial i see that call established on Xten screen and the timer start counting instead of it should give me ringing and then when call connected it should start counting ...

i hope that you got my issue ?

Regards


Top
 Profile  
 
 Post subject:
PostPosted: Wed Mar 21, 2007 12:24 am 
Offline
Moderator
User avatar

Joined: Tue Jun 06, 2006 12:14 pm
Posts: 685
Location: florida
Your issue is answer supervision. It is either you issuing it prematurely, or your provider is. A2B or asterisk can issue the answer supervision if you are acting as a wholesale provider, so you need to make sure you don't issue it and let the outbound provider issue the answer supervision.

OH - and this is NOT an A2B bug 8)


Top
 Profile  
 
 Post subject:
PostPosted: Wed Mar 21, 2007 12:48 am 
Offline

Joined: Mon Feb 12, 2007 11:23 pm
Posts: 17
would u explain more how can i fix it


Top
 Profile  
 
 Post subject:
PostPosted: Wed Mar 21, 2007 2:16 am 
Offline
Moderator
User avatar

Joined: Tue Jun 06, 2006 12:14 pm
Posts: 685
Location: florida
DON'T ANSWER THE CALL for your wholesale customers !!!!

http://forum.asterisk2billing.org/viewt ... ight=#5957

Here it is shown how, I already told you ... if you can't figure it out - just take the lines step by step. I don't know how to give you more hints without just doing it for you :x


Top
 Profile  
 
 Post subject:
PostPosted: Fri Mar 23, 2007 11:28 am 
Offline

Joined: Mon Feb 12, 2007 11:23 pm
Posts: 17
Hello

Believe me man i copied and pasted exactly what you did and still timer works once i click dial , i think that you thought that i don't need IVR and i knew that before , but what i need is Timer on dialers start once call connected not once i dial

Regards


Top
 Profile  
 
 Post subject: Re: a2billing is starting timer right away by session start
PostPosted: Wed Feb 16, 2011 8:30 am 
Offline

Joined: Mon Dec 06, 2010 10:39 am
Posts: 26
i have the same problem, once the call is transferred to the provider, the a2billing system starts counting the call.

there is a way to delay the counting for some seconds untill the callee answers the calls??


Top
 Profile  
 
 Post subject: Re: a2billing is starting timer right away by session start
PostPosted: Wed Feb 16, 2011 8:49 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Your provider is answering the call, this is their problem, and they should fix it.

Joe


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 11 posts ] 
Hosted Voice Broadcast


All times are UTC


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group