can't dial input key after serveral hours running.

mee7 · **Posted:** Fri Apr 21, 2006 11:14 am

I'm having a problem after running asterisk+a2b for serveral hours (2-3 hours). It doesn't want to recieve any input key anymore (pin or number to dial). Than I have to reload the asterisk and the problem is gone.
Is it asterisk or a2b problem ?

thanks.

neohunter · **Joined:** Thu Mar 23, 2006 8:15 pm **Posts:** 90

what machine are you using?

check the status of the machin using the command top

anyway, is a asterisk problem....

mee7 · **Joined:** Fri Apr 21, 2006 1:48 pm **Posts:** 5

neohunter wrote:

what machine are you using?

check the status of the machin using the command top

anyway, is a asterisk problem....

I'm using OpenSuse 10
Asterisk 1.2.6

The asterisk is still running, and a2b is still working except it doesn't want to accept input key (pin/destination number). The problem appears after few hours of running asterisk+a2b.

anyone have the same problem ?

voippanel · **Joined:** Tue Mar 28, 2006 10:33 pm **Posts:** 47

Hello,

Could you please check - how much RAM you have & how much free, after loading all the process?

I think [as I have no idea,what you've in your PC] - you are running some program, which is not stable or having some bugs that causing memory exausted very fast and thus could be causing this problem.

Hope This helps.

neohunter · **Joined:** Thu Mar 23, 2006 8:15 pm **Posts:** 90

yep, i dont questioned you about your OS, i question about your machine (CPU , RAM, etc) =P

you can check your system status using the command: top

mee7 · **Joined:** Fri Apr 21, 2006 1:48 pm **Posts:** 5

neohunter wrote:

yep, i dont questioned you about your OS, i question about your machine (CPU , RAM, etc) =P

you can check your system status using the command: top

I used two different machines, and still have the same problem.
1# sempron 2400, 512 Mb DDR, opensuse 10, asterisk 1.2.7
2# celeron 500, 521 Mb SDRAM, debian sarge, asterisk 1.2.7

here is the top's results :
top - 08:53:07 up 16:17, 4 users, load average: 0.00, 0.00, 0.00
Tasks: 64 total, 1 running, 63 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.3% us, 0.0% sy, 0.0% ni, 99.7% id, 0.0% wa, 0.0% hi, 0.0% si
Mem: 516664k total, 393076k used, 123588k free, 39228k buffers
Swap: 297160k total, 0k used, 297160k free, 252024k cached

i'm going to downgrade my asterisk, let see what will happen.

thanks.

voippanel · **Joined:** Tue Mar 28, 2006 10:33 pm **Posts:** 47

Hello,

Could you please make sure that, can you access to your voice mail system OR you are able to send calls straightly without a2billing [while you are having this problem to get the input key working, after several hours of running].

If you cannot access to your voicemail or to send calls straightly, it means you are having trouble with the Asterisk!

Hope this helps..!

neohunter · **Joined:** Thu Mar 23, 2006 8:15 pm **Posts:** 90

Are you using the X windows system?

btw, try disabling the monitor (Record calls) option in the a2b conf

mee7 · **Joined:** Fri Apr 21, 2006 1:48 pm **Posts:** 5

voippanel wrote:

Hello,

Could you please make sure that, can you access to your voice mail system OR you are able to send calls straightly without a2billing [while you are having this problem to get the input key working, after several hours of running].

If you cannot access to your voicemail or to send calls straightly, it means you are having trouble with the Asterisk!

Hope this helps..!

yes, I can still make call and access my voicemail.
I have downgrade my asterisk to debian stabel version 1.08, but still, the same problem appears.

thanks.

mee7 · **Joined:** Fri Apr 21, 2006 1:48 pm **Posts:** 5

neohunter wrote:

Are you using the X windows system?

btw, try disabling the monitor (Record calls) option in the a2b conf

- I use two different machine, 1# with X, 2# without X. the problem is the same.

- yes, I already put record_calls=NO.

I guess, the problem is on A2B or at my SIP provider.

thanks a lot.

voippanel · **Joined:** Tue Mar 28, 2006 10:33 pm **Posts:** 47

Hello,

As you said - it doesnt take any input key.
The input key are received first by Asterisk and passed to a2billing AGI, so usually there shouldn't be problem from your provider [the calls wont be passed - if problem from provider].

We are using a2billing for more than 8 months, there is no problem with PIN number + call hadling, accounting; anyway there is some minor problem.

SO, lets find out:-

1. What is the version of PHP [command: rpm -qa | grep php ] you are using?

2. Can you start asterisk with asterisk -rvvv , and give the output here [at the time, when you are having the input key problem].

Hope this helps..!

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anonymous_a · **Joined:** Fri Apr 28, 2006 5:11 am **Posts:** 426

accountancy: ban? :twisted:

provided by Star2Billing S.L.

can't dial input key after serveral hours running.

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