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 Post subject: no costs in the Call Logs table?!
PostPosted: Wed Apr 30, 2008 4:14 pm 
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Joined: Fri Nov 16, 2007 12:28 pm
Posts: 74
Hmm...since yesterday the accounting is not working fine, is no costs in the call table (Call Logs), but the balance was deducted.


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 Post subject:
PostPosted: Wed Apr 30, 2008 7:54 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
Can you please show us a row from the cc_call table which exhibits this problem, and the associated a2billing_agi.log for the call which inserted it.


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 Post subject:
PostPosted: Wed Apr 30, 2008 8:41 pm 
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Joined: Fri Nov 16, 2007 12:28 pm
Posts: 74
how (where) can i get a2billing_agi.log ?


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 Post subject:
PostPosted: Wed Apr 30, 2008 8:52 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
See your config file 'a2billing.conf' to discover where you are keeping the log files:
Code:
[log-files]
agi = /var/log/a2billing/agi.log
I can't believe you've been using A2B for 6 months but you've never consulted any of the log files. :shock:


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 Post subject:
PostPosted: Thu May 01, 2008 12:56 am 
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Joined: Fri Nov 16, 2007 12:28 pm
Posts: 74
stavros wrote:
I can't believe you've been using A2B for 6 months but you've never consulted any of the log files. :shock:


I am working on my A2B for 6 monts (site adaptation), :cry: but i am using it for 2 weeks.

Added after 18 minutes:

stavros wrote:
See your config file 'a2billing.conf' to discover where you are keeping the log files:
Code:
[log-files]
agi = /var/log/a2billing/agi.log
I can't believe you've been using A2B for 6 months but you've never consulted any of the log files. :shock:


do you mean:
agi = /tmp/a2billing_agi.log

This is in my a2billing.conf, there is no agi.log
[log-files]
; To disable application logging, remove/comment the log file name aside service

; cront - recurring process
cront_alarm = /tmp/cront_a2b_alarm.log
cront_autorefill = /tmp/cront_a2b_autorefill.log
cront_batch_process = /tmp/cront_a2b_batch_process.log
cront_bill_diduse = /tmp/cront_a2b_bill_diduse.log
cront_subscriptionfee = /tmp/cront_a2b_subscription_fee.log
cront_currency_update = /tmp/cront_a2b_currency_update.log
cront_invoice = /tmp/cront_a2b_invoice.log
cront_check_account = /tmp/cront_a2b_check_account.log

; paypal log file, to log all the transaction & error
paypal = /tmp/a2billing_paypal.log

; epayment log file, to log all the transaction & error
epayment = /tmp/a2billing_epayment.log

; Log file to store the ecommerce API requests
api_ecommerce = /tmp/api_ecommerce_request.log

; Log file to store the CallBack API requests
api_callback = /tmp/api_callback_request.log

; File to log
agi = /tmp/a2billing_agi.log

Added after 3 hours 16 minutes:

stavros wrote:
Can you please show us a row from the cc_call table which exhibits this problem, and the associated a2billing_agi.log for the call which inserted it.

in the cc_call table amont is there: 43.3

16486 SIP/sip.fonline.hu-08178e80 1209583260.78 0888799668 2008-04-30 21:21:07 2008-04-30 21:35:33 866 0031418512331 NULL NULL ANSWER NULL NULL 3 43.3 netherlands 1 1 2776 3 0 0888799668 NULL 0.00780 0.11258


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