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 Post subject: A2billing charge for not in service message
PostPosted: Sat Dec 15, 2012 11:33 am 
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Joined: Mon Jun 01, 2009 5:32 pm
Posts: 11
Hey Guys I have two problems I installed a2billing 2 on latest release of PIAF running asterisk 10.
1. A2billing charges for message played by operator (this number is not in service) but trunk provider does not.
2. I tried to add rates manually for testing I successfully add the UK used the rate card simulator it worked make calls to the UK worked fine. I tried to add USA when I tried the simulator no match found. Can you advice.

Leonard


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Sun Dec 16, 2012 9:49 pm 
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Joined: Mon Mar 02, 2009 8:56 pm
Posts: 271
Hi Leonard

1 - Are you doing SIP calls in a2billing? (rather than calling card). If so you likely have answer_call = yes in the agi-conf you are using, and it should be no.

2 - If the simulator is not working you must have the rates in the rate card in the wrong format?


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Mon Dec 17, 2012 11:52 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Please don't double post across multiple forums.

Your carrier is answering the call, and playing the "not in service" message. A2Billing starts charging from the moment the call is answered, so ask your carrier not to answer the call, or change carriers to one more suitable for wholesale services.

Have you added your rate card to the callplan?

Joe


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Mon Dec 17, 2012 12:54 pm 
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Joined: Mon Jun 01, 2009 5:32 pm
Posts: 11
Sorry. I will do some more test on the rate and update.

Thanks


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Mon Dec 17, 2012 5:50 pm 
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Joined: Mon Jun 01, 2009 5:32 pm
Posts: 11
Hi Joe can u tell me what wrong I am doing in the eg

DIALPREFIX -1718

Destination Prefix -1718

BUYING RATE-0.0090

BUYRATE MIN DURATION-6

BUYRATE BILLING BLOCK -6

SELLING RATE-0.010

SELLRATE MIN DURATION-60

SELLRATE BILLING BLOCK -60

Leonard


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Tue Dec 18, 2012 6:50 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

You have not described the problem to me.

Can you give more details, including logs attached if necessary.

Joe


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Tue Jan 01, 2013 2:16 pm 
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Joined: Mon Jun 01, 2009 5:32 pm
Posts: 11
Hi Mr. Roper
I added rate to united kingdom manually as follow and it worked fine.
DIALPREFIX 441

Destination Prefix 441

BUYING RATE 0.010

BUYRATE MIN DURATION 6

BUYRATE BILLING BLOCK 6

SELLING RATE 0.015

SELLRATE MIN DURATION 60

RATECARD SIMULATOR

NUMBER TO CALL :
INITAL CREDIT :
Choose 0 to simulate with the account current credit

Card ID :
OR
Card Number :


Simulator found a rate for your destination
PREFIX-RATECARD : #1
MAX DURATION FOR THE CALL 666:00 Minutes
Announce correction x1.000
tariffgroupname test call plan
lcrtype 0
idtariffgroup 1
cc_tariffgroup_plan.idtariffplan 1
tariffname Tkfree
cc_ratecard.id 1
dialprefix 442
destination United Kingdom Landline
buyrate 0.01000
buyrateinitblock 6
buyrateincrement 6
rateinitial 0.01500
initblock 60
billingblock 60
connectcharge 0.00000
disconnectcharge 0.00000
disconnectcharge_after 0
stepchargea 0.00000
chargea 0.00000
timechargea 0
billingblocka 0
stepchargeb 0.00000
chargeb 0.00000
timechargeb 0
billingblockb 0
stepchargec 0
chargec 0
timechargec 0
billingblockc 0
tp_id_trunk 2
tp_trunk
providertech SIP
tp_providerip TALKFREE
tp_removeprefix




I then tried adding the USA rate but it did not worked example below.

DIALPREFIX 1

Destination Prefix 1718

BUYING RATE 0.0090

BUYRATE MIN DURATION 6

BUYRATE BILLING BLOCK 6

SELLING RATE 0.01

SELLRATE MIN DURATION 60

SELLRATE BILLING BLOCK 60


RATECARD SIMULATOR

NUMBER TO CALL :
INITAL CREDIT :
Choose 0 to simulate with the account current credit

Card ID :
OR
Card Number :




No matching rate found !


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 Post subject: Re: A2billing charge for not in service message
PostPosted: Fri Mar 20, 2015 5:13 am 
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Joined: Sat Oct 01, 2011 4:41 am
Posts: 50
I have had this same issue, then realized i changed the server date and time which made the rate card start time in the future lol


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